Engagement Manager

Walkthrough.ai; San Francisco; Presencial; ARS 135.820.000 - 181.094.000; Jornada completa

Descripción de la vacante

CUBE84 is seeking an Engagement Manager who will be the Client Champion, overseeing full project lifecycles and leading a cross-functional team. You will collaborate with clients and stakeholders to deliver tailored solutions that meet goals and expand partnerships.

You will drive Salesforce adoption, facilitate discussions, and help clients realize the full value of their investments while maintaining empathy and strong leadership across teams.

Formación

• 10+ years of experience in managing IT projects with a strong focus on client engagement.
• Experience with Salesforce implementations and cloud products preferred.
• Proven ability to lead diverse client portfolios and high-performing teams.

Responsabilidades

• You’re the Client Champion, ensuring client needs are met and voices heard.
• Oversee end-to-end project lifecycle including timelines, budgets, and satisfaction.
• Inspire and guide your team to deliver their best.
• Collaborate closely with clients, Business Analysts, Developers, and stakeholders to align goals.
• Drive Salesforce adoption and train users to maximize value.
• Identify opportunities to expand engagements and strengthen partnerships.
• Lead with empathy to foster lasting client relationships.

Conocimientos

Client relationship management

Project management

People management

Salesforce

Stakeholder communication

Conflict resolution

Facilitation

Descripción del empleo

Engagement Manager

Are you passionate about building strong client relationships, driving successful projects, and leading teams? Do you thrive in dynamic environments where your interpersonal and leadership skills can make a real impact?

If so, the Engagement Manager role at CUBE84 is calling for you!

Here’s what you’ll do:

You’re the Client Champion

You’ll be the go-to person for clients, ensuring their needs are met and their voices are heard. By understanding their goals and challenges, you’ll build trust and deliver tailored solutions that exceed expectations.

You navigate complex projects with ease

From kickoff to delivery, you’ll oversee the end-to-end project lifecycle, ensuring timelines, budgets, and client satisfaction are all on track. Your ability to manage multiple priorities will keep projects running smoothly.

You’re a People Leader

You’ll inspire and guide your team, fostering a collaborative and motivated environment. Whether resolving roadblocks or celebrating successes, your leadership will empower the team to deliver their best.

You bridge the gap between clients and teams

Collaborating closely with clients, Business Analysts, Developers, and other stakeholders, you’ll ensure everyone is aligned and working toward common goals. Your clear communication will be key to delivering seamless solutions.

You drive Salesforce adoption

You’ll simplify complex Salesforce solutions, making them intuitive and valuable for clients. By facilitating discussions and user training sessions, you’ll help clients maximize the value of their Salesforce investments.

You cultivate future opportunities

With a keen eye for growth, you’ll identify opportunities to expand client engagements and develop strategies to enhance long-term partnerships. Your strategic mindset will be crucial in driving continued success.

You lead with empathy and impact

You’ll foster strong, lasting relationships both within your team and with clients, demonstrating empathy and understanding. Your leadership will ensure positive outcomes for everyone involved.

It’ll be awesome if you…

Have 10+ years of experience in managing IT projects, with a strong focus on client engagement

Have 2+ years of Salesforce experience with hands‑on involvement in implementations

Are skilled in Project Management and People Management

Have a proven track record in managing diverse client portfolios and leading high‑performing teams

Excel at facilitating discussions, resolving conflicts, and presenting solutions clearly and persuasively

More awesome, if you have…

Experience with ERP/CRM systems

Exposure to Salesforce clouds like Sales Cloud, Service Cloud, Experience Cloud, Nonprofit Cloud, Marketing Cloud, or CPQ