Cloud Engineer/ DevOps

Salesforce; Municipio de Rincón de los Sauces; Presencial; ARS 28.059.000 - 37.412.000; Jornada completa

Descripción de la vacante

Salesforce in Bangalore is seeking a Senior Sales Support Engineer with deep cloud infrastructure management, automation, scripting and SRE practices to join our team.

You will partner with Solution Engineers, Product Specialists and Solution Architects to provision and optimize infrastructure for POCs, workshops and global product demos, driving automation, cost optimization and secure, reliable demos that accelerate sales.

Formación

• 6 to 10 years of experience in Cloud Infrastructure Engineering, DevOps or Data Engineering, preferably supporting technical sales or customer-facing environments.
• Bachelor’s degree in a technical field (B.Tech / B.E).
• Hands-on experience with at least two major cloud platforms (AWS, Azure, GCP) and IaC tools like Terraform/Ansible.
• Proficient with Docker, Kubernetes and secure CI/CD automation pipelines.
• Strong scripting skills (Python, Shell) and Linux administration (RedHat/Ubuntu) and Windows.

Responsabilidades

• Deploy and maintain high-availability Demo, POC and workshop environments across multi-cloud and on-premises setups.
• Develop automation frameworks using Terraform, Ansible and CI/CD pipelines to minimize manual provisioning.
• Partner with Cloud & Product Operations to ensure peak performance and high availability of IDMC services across AWS, Azure and GCP.
• Monitor resources with tools like Prometheus and CloudWatch; implement FinOps to optimize cloud costs.
• Automate deployments with secure CI/CD pipelines and enforce security best practices.
• Create and maintain runbooks, technical documentation and collaborate with global teams.

Conocimientos

Cloud Infrastructure

DevOps

Data Engineering

SRE practices

Presales support

Customer-facing

Educación

B.Tech / B.E or equivalent

Herramientas

Terraform

Ansible

CI/CD

Docker

Kubernetes

Prometheus

CloudWatch

Descripción del empleo

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

User Experience

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Job Description

We are looking for a Senior Sales Support Engineer with a deep background in cloud infrastructure management, automation, scripting and SRE practices to join our team in Bangalore.

You will partner closely with Solution Engineers, Product Specialists and Solution Architects to provision, maintain and optimize robust infrastructure for high-stakes Proof of Concepts (POCs), Workshops and global Product Demos.

Beyond infrastructure management, you will drive automation—creating efficient deployments, optimizing cloud spend (FinOps) and utilizing GenAI tools to maximize team productivity.

This is a high-impact role where your expertise in Cloud infrastructure, DevOps and Data engineering will directly contribute to accelerating sales cycles and help close strategic deals by ensuring our technical demonstrations are reliable, secure and impressive.

You will report to the Manager, Sales Support Engineering.

Key Responsibilities

• Platform Management & Automation:
  • Deploy and maintain high availability Demo, POC and workshop environments across multi-cloud platforms and on-premises environments
  • Develop automation frameworks using Terraform, Ansible and CI/CD pipelines to reduce manual provisioning time
• High Availability & Monitoring:
  • Partner with Cloud & Product Operations teams to ensure peak performance and high availability of Informatica Intelligent Data Management Cloud (IDMC) services across AWS, Azure and GCP
  • Establish and maintain SLAs for demo environment availability and performance
• Observability & FinOps:
  • Monitor cloud resources using tools like Prometheus, AWS CloudWatch and pro-actively resolve infrastructure issues using ITIL Incident Management best practices
  • Implement FinOps strategies to optimize cloud costs
• Security & DevSecOps:
  • Automate deployments using modern secure CI/CD pipelines
  • Implement security best practices including vulnerability remediation, patch management and access controls
• Collaboration & Support:
  • Excellent communication skills with the ability to explain complex technical concepts to both technical and non-technical stakeholders (Solution Architects & Sales Executives)
  • Create and maintain technical documentation, runbooks and knowledge base articles
  • Be part of the global development, operations and support team

Required Experience And Skills

• Experience: 6 to 10 years of experience in Cloud Infrastructure Engineering, DevOps, Data Engineering—ideally supporting technical sales, presales or customer-facing environments
• Education: B.Tech / B.E or equivalent technical degree
• Cloud & IaC Expertise: Deep hands‑on experience with at least two major cloud platforms (AWS, Azure, GCP) and Infrastructure as Code (Terraform, Ansible)
• Containerization & CI/CD: Proficient with Docker, Kubernetes and setting up secure CI/CD automation pipelines
• Scripting & OS: Strong scripting skills (Python and Shell) alongside advanced administration of Linux (RedHat/Ubuntu) and Windows environments
• Data & AI Tools: Familiarity with modern Data platforms (Snowflake, Databricks, Relational DBs), Data Engineering tools (Kafka, Spark, Airflow, Glue) and exposure to AI productivity tools (Claude Code, Cursor, Gemini, LLMs) to optimize daily workflows.

Preferred (Bonus) Qualifications

• Knowledge of Informatica products (IDMC cloud services or traditional on-premises solutions like PowerCenter, IDQ or MDM)
• Relevant Cloud and AI certifications

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

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