Clinical Operations Manager

PSI CRO; Buenos Aires; Hybrid; ARS 92,724,000 - 139,086,000; Full time

Job summary

PSI CRO in Buenos Aires is seeking an experienced Clinical Operations Manager to lead and develop the regional Clinical Operations team. You will mentor staff, ensure efficient resource use, and uphold quality across trials in Latin America.

The role is hybrid, based in Buenos Aires, with collaboration across cross-functional teams. The ideal candidate has 5+ years in clinical research, onboarding and audit experience, and strong leadership, English proficiency, and problem-solving skills.

Qualifications

• Requires MD/PharmD or Life Sciences degree.
• Minimum 5 years in clinical research with team leadership experience.
• Onsite CRA experience is required.
• Experience mentoring clinical research professionals in CRO/sponsor environments.
• Advanced English (written and spoken).

Responsibilities

• Line manage, coach, and develop Clinical Operations staff across levels.
• Oversee hiring, onboarding, performance management, and development.
• Manage resource allocation and workload planning for trials.
• Collaborate with Project Managers to ensure study delivery.
• Monitor performance using departmental metrics and drive quality systems.
• Support audits, inspections, and regulatory readiness.
• Resolve operational challenges to support trial execution.
• Participate in feasibility assessments and BD discussions.

Skills

Leadership

People management

Communication

Organizational skills

English proficiency

Problem solving

Education

MD, PharmD, or Life Sciences degree

Tools

Microsoft Office

Clinical research systems

Job description

PSI is a leading Contract Research Organization with more than 30 years in the industry, offering a perfect balance between stability and innovation to both clients and employees. We focus on delivering quality and on-time services across a variety of therapeutic indications.

Job Description

PSI is seeking an experienced and people-focused Clinical Operations Manager to join our team.

We’re looking for a knowledgeable, proactive, and result-oriented professional to join our management team and help lead and further develop our Clinical Operations team in Latin America region. You will lead and mentor a high-performing team while ensuring efficient resource utilization, operational excellence, and the successful delivery of clinical trials. In this role, you will enjoy a broad range of operational and strategic management responsibilities, while contributing to the continued growth and success of the region.

This is a hybrid role based in Buenos Aires.

The scope of responsibilities will include:

• Line manage, coach, mentor, and develop Clinical Operations staffacross multiple experience levels.
• Manage hiring, onboarding, performance management, and professional development activities.
• Oversee resource allocation, workload planning, and utilization across clinical trials.
• Collaborate with Project Managers and cross-functional teams to ensure successful study delivery.
• Monitor staff performance and support operational efficiency through established departmental metrics.
• Implement departmental quality controls and contribute to the development and continuous improvement of quality systems and processes.
• Prepare for and participate in internal audits, sponsor audits, and regulatory inspections.
• Support trial execution by resolving operational challenges and facilitating communication between project teams and investigational sites.
• Participate in feasibility assessments for new and ongoing studies.
• Support business development activities, including client meetings, networking events, and operational discussions, as needed.

Qualifications

• MD, PharmD, or a university degree in Life Sciences
• Minimum of 5 years of clinical research industry experience, including demonstrated team management or people leadership experience.
• Previous experience working independently as an onsite Clinical Research Associate (CRA) is required.
• Previous experience managing or mentoring clinical research professionals in a CRO, sponsor, or related clinical research environment.
• Previous experience with Oncology or IBD is a plus.
• Strong leadership, coaching, and employee development skills.
• Experience with resource planning, workload management, and performance management.
• Working knowledge of ICH-GCP, applicable regulatory requirements, and clinical trial operations.
• Experience supporting audits, inspections, and quality initiatives is preferred.
• Excellent communication, organizational, and problem-solving skills.
• Proficiency with Microsoft Office applications and clinical research systems.
• Advanced English proficiency (written and spoken).
• Strong interpersonal skills with the ability to build trust, foster collaboration, and develop high-performing teams.

Additional Information

Make the right call and take your career to a whole new level. Join the company that focuses on its people and invests in their professional development and success.