CIB Business Support Management - Sr Associate

Testing Site - JPMC; Buenos Aires; On-site; ARS 1,600,000 - 2,000,000; Full time

Job summary

JPMorgan Chase in Buenos Aires is seeking an experienced Project Manager to lead project teams, align objectives, timelines, and quality standards. You will manage stakeholder communications, set expectations, and report progress to senior leaders.

Ideal candidates have at least 3 years in project management, a bachelor1s degree in business or related fields, and proficiency with Microsoft 365 and PM tools. Fluency in English; Portuguese a plus. Hybrid work options may apply.

Qualifications

• Minimum of 3 years of relevant work experience in project management or related roles.
• Bachelor1s degree in business administration, Project Management, Engineering, or related fields.
• Proven experience leading teams and managing projects with multiple stakeholders.
• Proficiency in Microsoft 365; PM tools such as MS Project or Jira are a plus.

Responsibilities

• Lead and coordinate project teams, ensuring alignment with objectives, timelines, and quality standards.
• Manage stakeholder communications, set and manage expectations, and provide regular status updates.
• Identify, elevate, and resolve project risks and issues, maintaining urgency and accountability.
• Oversee project documentation, process improvements, and ensure compliance with internal standards.
• Foster a positive team environment, mentor junior staff, and promote cross-functional collaboration.
• Drive project delivery, monitor milestones, and adapt plans to changing priorities.

Skills

Project leadership

Stakeholder engagement

Sense of urgency & deadline management

Soft skills & communication

Applied problem solving

Organized & detail-oriented

Service-oriented mindset

Commitment to JPMorganChase experience

Education

Bachelor1s degree in business administration, Project Management, Engineering, or related fields

Tools

Microsoft 365 (Excel, PowerPoint, Outlook)

MS Project

Jira

Job description

Profile

• Project Leadership: Demonstrates ability to lead teams, delegate tasks, and motivate others to achieve project goals. Comfortable managing people and fostering a collaborative environment.
• Stakeholder Engagement: Builds strong relationships with internal and external stakeholders, communicates clearly, and manages expectations effectively.
• Sense of Urgency & Deadline Management: Prioritizes tasks, adapts to changing demands, and delivers high-quality results within tight deadlines and urgent situations.
• Soft Skills & Communication: Exhibits strong interpersonal skills, emotional intelligence, and a proactive approach to conflict resolution. Maintains open, transparent, and timely communication.
• Applied Problem Solving: Proposes practical solutions to challenges, drives process improvements, and ensures documentation and workflows are efficient and up to date.
• Organized & Detail-Oriented: Manages multiple projects simultaneously, tracks progress and ensures thorough follow-up and documentation.
• Service-Oriented Mindset: Focuses on client needs, demonstrates empathy, and maintains a problem-solving attitude to enhance user experience.
• Commitment to the JPMorganChase Experience: Embraces the culture, best practices, and standards of a leading global bank.

Job Responsibilities

• Lead and coordinate project teams, ensuring alignment with objectives, timelines, and quality standards.
• Manage stakeholder communications, set and manage expectations, and provide regular status updates.
• Identify, elevate, and resolve project risks and issues, maintaining a sense of urgency and accountability.
• Oversee project documentation, process improvements, and ensure compliance with internal standards.
• Foster a positive team environment, mentor junior staff, and promote collaboration across functions.
• Drive project delivery, monitor milestones, and adapt plans to meet changing priorities and urgent needs.

Required qualifications, skills, and capabilities

• Minimum of 3 years of relevant work experience in project management or related roles.
• Bachelor’s degree in business administration, Project Management, Engineering, or related fields.
• Proven experience leading teams and managing projects with multiple stakeholders.
• Proficiency in Microsoft 365 (Excel, PowerPoint, Outlook); project management tools (e.g., MS Project, Jira) are a plus.
• Strong interpersonal skills, clear communication, and results orientation.
• Advanced English. Portuguese is a plus.