Billing & Revenue Operations Lead - LATAM

Geeks on Site; Argentina; Remote; ARS 138,564,000 - 184,752,000; Full time

Benefits offered by this job

100% Remote Role (LATAM-based)

Competitive USD compensation

Global cross-functional team

Growth opportunities

Job summary

Geeks on Site is seeking a Billing & Revenue Operations Lead to oversee and improve our billing processes across multiple US-based entities. The role blends hands-on billing work with team leadership, focusing on accuracy, controls, and automation.

You will drive reconciliations, prevent revenue leakage, and partner with Accounting, Operations, Sales, and Collections to ensure timely invoicing and reliable revenue reporting.

Qualifications

• Bachelor's degree in Accounting or Finance required.
• 3-5+ years in billing or revenue operations or related financial ops.
• Experience supervising a team or leading billing ops.
• Strong understanding of billing processes, revenue controls, reconciliations.
• Advanced Excel/Google Sheets skills with pivot tables and lookups.
• Experience with accounting/ERP or billing platforms.
• Strong analytical, organizational, and communication skills in English.
• Ability to work independently and collaborate across departments.

Responsibilities

• Oversee end-to-end billing operations for accuracy and timeliness.
• Lead and develop the Billing team with KPI tracking and coaching.
• Implement controls, standards, and automation for billing.
• Perform reconciliations between systems and accounting records.
• Collaborate with Accounting, Operations, Sales, and Collections.
• Support dispute resolution and cross-department communication.

Skills

Advanced Excel

Team Leadership

Analytical skills

English communication

Attention to detail

Education

Bachelor's degree in Accounting/Finance

Tools

ERP systems

Billing platforms

QuickBooks Online

Zoho Books

Job description

About Us

The Otte Polo Group is a U.S.-based portfolio of service companies operating across technical support, customer experience, and third-party logistics. Our brands include Geeks on Site, Responsive Answering Service, and Phase V Fulfillment.

Our teams operate across the United States and globally, leveraging a distributed workforce to combine people, process, and technology to deliver scalable, high-quality solutions.

Job Overview

We are seeking a highly organized, analytical, and detail-oriented Billing & Revenue Operations Lead to oversee and continuously improve our billing and revenue operations.

This is a hands-on leadership role that combines direct team management with active involvement in billing operations, complex reconciliations, issue resolution, and continuous process improvement. The ideal candidate is comfortable both leading a team and independently executing critical billing activities when needed.

Beyond managing daily billing activities, this position will play a key role in strengthening internal controls, ensuring revenue accuracy and completeness, preventing revenue leakage, and driving process improvements and automation initiatives.

Key Responsibilities

• Billing Operations & Revenue Accuracy
• Oversee end-to-end billing operations, ensuring accurate, complete, and timely invoicing
• Maintain hands-on involvement in billing activities, including complex reconciliations, discrepancy resolution, and critical billing tasks as needed
• Establish and maintain billing controls, procedures, and quality standards
• Revenue Assurance & Financial Controls
• Identify and prevent revenue leakage, unbilled services, pricing errors, and other billing discrepancies
• Perform regular reconciliations between operational systems, billing platforms, and accounting records
• Collaborate with Accounting to support accurate revenue reporting and month-end closing activities
• Team Leadership & Performance
• Lead and supervise the Billing team, ensuring effective workload distribution, accountability, and timely execution
• Establish clear performance expectations, monitor KPIs, and provide ongoing coaching, training, and feedback
• Evaluate team productivity, workload distribution, and resource utilization to identify opportunities for greater operational efficiency
• Serve as the primary escalation point for complex billing issues, promoting a culture of accuracy, ownership, and continuous improvement
• Process Improvement & Automation
• Identify and implement opportunities to streamline billing workflows, reduce manual work, and improve operational efficiency
• Lead billing automation initiatives, system enhancements, and integration projects
• Develop and maintain standardized procedures (SOPs), internal controls, and scalable billing processes
• Reporting & Cross-Functional Collaboration
• Monitor billing performance, revenue trends, discrepancies, and operational KPIs, providing actionable insights to Finance management
• Collaborate with Operations, Sales, Accounting, and Collections to resolve billing issues and ensure accurate revenue capture
• Support customer billing dispute resolution and ensure timely communication across departments

Requirements

• Bachelor's degree in Accounting, Finance or a related field
• 3-5+ years of experience in billing, revenue operations, accounting, or related financial operations
• Previous experience supervising a team or leading billing operations
• Demonstrated ability to combine hands-on billing expertise with team leadership, including independently resolving complex billing issues and performing reconciliations
• Strong understanding of billing processes, revenue controls, reconciliations, and financial operations
• Advanced Excel or Google Sheets skills, including pivot tables, lookups, and data analysis
• Experience working with accounting, ERP, or billing platforms
• Strong analytical skills and the ability to identify discrepancies across large volumes of transactions. Excellent organizational skills and attention to detail
• Strong written and verbal communication skills in English
• Ability to work independently, take ownership of processes, and collaborate across departments

Preferred Qualifications

• Experience with U.S.-based companies and remote, cross-functional teams
• Experience with recurring, subscription-based, usage-based, or high-volume transactional billing
• Familiarity with QuickBooks Online, Zoho Books, or similar accounting and billing platforms
• Previous involvement in billing automation, system integrations, or process improvement projects
• Experience developing SOPs, internal controls, and operational KPIs

Benefits

• 100% Remote Role (LATAM-based candidates preferred)
• Competitive monthly compensation, paid in USD
• Work with a collaborative, international team and gain exposure to multiple U.S. entities
• Opportunity to grow within a company focused on structure, innovation, and operational excellence
• Be part of a finance team that values reliability, learning, and process improvement