Approvals Agent

Accenture Argentina; Buenos Aires; Presencial; ARS 350.000 - 650.000; Jornada completa

Descripción de la vacante

Accenture Argentina in Buenos Aires seeks a Customer Service Representative to support the Approvals Team Latam & Brazil. You will assist in data entry, review forms in BuyNow tool, and coordinate with approvers across Latin America and Europe to ensure timely action.

This role requires strong written and spoken English, advanced Portuguese, and a proactive, results-driven approach. You will troubleshoot issues, escalate where needed, and maintain careful records in multiple systems while

Formación

• English fluency (written and spoken)
• Portuguese advanced
• Customer orientation
• Proactive and results-oriented
• Strong oral and written communications skills

Responsabilidades

• Assist in data entry and research in various systems
• Review forms in BuyNow tool and contact approvers
• Escalate issues when outside scope of work

Conocimientos

English fluency

Portuguese advanced

Customer orientation

Communication skills

Proactive

Descripción del empleo

Customer service representative to provide support for Approvals Team Latam & Brazil

Provide support and contact approvers in different geographies within Latin America and Europe, following & requesting their prompt action and reviewing forms @BuyNow tool, having in mind Accenture internal Policies to be in compliance.

Assists in data entry and research in various systems and tracking tools. Applies knowledge of processes and related systems to assist in identifying, assessing, and resolving issues/problems (standard and nonstandard).

Seeks advice and escalates issues when faced with tasks/problems outside the scope of the work.

Fluent in English (written and spoken)

Portuguese Advanced

Customer orientation

Proactive and results seeker

Strong oral and written communications skills.