Activation Center Recruiting Process Operations Specialist - Senior Associate - EY GDS

EY; Tandil; On-site; ARS 1,200,000 - 1,800,000; Full time

Job summary

EY in Buenos Aires is seeking an Activation Center Recruiting Process Operations Specialist (GDS Senior) to partner with recruiters and leadership to streamline recruiting operations. The role focuses on process governance, documentation, data integrity, and stakeholder collaboration to improve recruiting delivery and the recruiter experience.

Strong English, analytical skills, and operation-focused mindset are essential.

Qualifications

• Bachelor's degree or equivalent professional experience.
• Experience in recruiting operations, HR operations, or data analysis is preferred.
• Strong proficiency in English for professional communication.

Responsibilities

• Serve as a primary point of contact for recruiting process support and resolve issues with recruiters and coordinators.
• Support onboarding and enablement of new team members through training and guidance.
• Create, refine, and maintain recruiting process documentation and training materials.
• Conduct enterprise-wide audits of requisitions, Job Adverts, and system data to identify issues and drive remediation.
• Partner with RPX teammates and AC leads to drive continuous improvement and operational excellence.

Skills

Analytical skills

Issue investigation

Process improvement

Relationship building

Communication skills

Data quality focus

Education

Bachelor's degree

In progress

Tools

Excel

PowerPoint

Teams

Job description

Role: Activation Center Recruiting Process Operations Specialist

Rank: GDS Senior

Location: Buenos Aires

The Opportunity

• Partner with Recruiters, Recruiting Leaders, and Recruiting Process Excellence (RPX) teammates to support effective and consistent recruiting operations
• Help solve recruiting process and technology challenges that impact recruiting delivery
• Build expertise in recruiting operations, recruiting technology, and TA2 processes
• Contribute to projects and initiatives that improve recruiting effectiveness, strengthen operational governance, and enhance the Recruiter experience

Your Key Responsibilities

Recruiting operations and stakeholder support

• Serve as a primary point of contact for recruiting process support, partnering with Recruiters and Recruiting Coordinators to resolve issues and answer questions
• Support attraction, conference, and internship programming from an operational lens, including owning and executing on centralized tasks on behalf of the recruiting field
• Build trusted relationships with Team Leaders and Activation Center Leads to promote consistent recruiting practices
• Support onboarding and enablement of new recruiting team members through basic training, process guidance and knowledge sharing
• Surface risks, provide recommendations, and escalatE concerns when appropriate

Process documentation and knowledge management

• Create, refine, and maintain recruiting process documentation, job aids, and operational resources for Early Careers and Experienced Hire teams
• Format and finalize training materials and presentations related to Recruiter and hiring process expectations
• Support large-scale document maintenance efforts, including Job Advert refreshes and process documentation updates
• Support just-in-time process documentation efforts across the AC, including policy and regulatory updates, technology shifts that impact process, and reporting practices
• Maintain Teams channels, TRC resources, the Job Advert Repository, and other shared resources

Data management and governance

• Conduct enterprise-wide audits of requisitions, Job Adverts, and system data to identify issues and drive remediation
• Review active job postings to ensure associated Job Adverts and requisition data remain accurate
• Maintain requisition data, coding structures, repositories, and other governance resources that support reporting effectiveness
• Analyze and model recruiting data to support operational decisions

Process improvement and team support

• Partner with RPX teammates, Recruiters, and AC Leads to execute on shared priorities and continuous improvement efforts
• Proactively identify opportunities to improve recruiting processes and operational effectiveness
• Assist with technology implementation efforts through testing activities, process building, and training development
• Support RPX team operations through project coordination, meeting management, and presentation development
• Assist with the development and maintenance of agents, knowledge resources, and operational tools

Skills and attributes for success

• Strong analytical skills with the ability to review data and support operational decision-making
• Demonstrated ability to investigate issues, identify root causes, and develop practical solutions
• Ability to translate business needs into effective operational processes and tools
• Strong relationship-building skills with the confidence to work across Recruiters, Recruiting Leaders, and Activation Center stakeholders
• Effective written and verbal communication skills, including the ability to tailor messaging to different audiences
• Strong attention to detail and commitment to data quality, process integrity, and operational excellence
• Ability to manage multiple priorities, navigate ambiguity, and contribute to team goals in a fast-paced environment

To qualify you must have

• Three to five years of experience in recruiting operations, Talent Acquisition, HR operations, business operations, process improvement, data analysis, or a related field
• Bachelor's degree (completed or in progress), or equivalent relevant professional experience
• Experience supporting operational processes, governance activities, audits, or business operations
• Experience working with data, reporting, or quality review activities
• Experience developing process documentation, training materials, or operational resources
• Strong proficiency in English, with the ability to communicate effectively in a professional business environment
• Strong proficiency with Microsoft Office applications, especially Excel, PowerPoint, and Teams