Workshop Supervisor - Heavy Vehicles

Saeed & Mohammed Al Naboodah Group; Dubai; On-site; AED 70,000 - 90,000; Full time

Job summary

A prominent commercial vehicle services provider in Dubai is seeking a workshop manager to ensure smooth operations and oversee a skilled team. The ideal candidate has a Diploma in Automotive/Mechanical Engineering and at least 5 years of relevant experience. Fluent English is essential, with knowledge of Hindi/Urdu being beneficial. The role includes managing workflows, ensuring safety protocols, and providing technical support.

Qualifications

• Minimum 5 years of experience in a related position within the workshop of heavy vehicles.

Responsibilities

• Distribute the work according to the required skills, urgent jobs, and constraints.
• Follow the work progress and check the work quality.
• Estimate additional work costs and notify the Service Advisors.
• Provide technical support to technicians.
• Review technician's parts request and orders from the parts department.
• Ensure optimal use of equipment and avoid waste of consumables.
• Participate in testing of vehicles subject to diagnostics.
• Check parts availability.
• Ensure safety rules are observed and work areas are kept tidy.
• Coordinate with the service manager for warranty approvals.
• Evaluate technician’s performance and maintain records.
• Lead the workforce to achieve QHSEMS objectives.
• Coordinate with sales on PDIs, stock, and deliveries.
• Implement safe and environmentally friendly practices.
• Perform additional tasks assigned by the line Manager.

Skills

Fluent in English

Working knowledge of Hindi/Urdu

Computer literate

Driving license

Education

Diploma in Automotive/Mechanical Engineering or equivalent

Job description

Overview

Purpose of the Job: To ensure smooth running of all aspects of workshop operations within the commercial vehicles and heavy equipment.

Responsibilities

1. Distribute the work according to the required skills, urgent jobs, and constraints.
2. Follow the work progress and checks the work quality.
3. Estimate the cause, cost and time needed for additional work identified and notifies the Service Advisors of such work.
4. Provide technical support to technicians.
5. Review the technician's request for parts, and orders from parts department.
6. Ensures the optimal use of equipment and avoiding waste of consumables.
7. Participate in testing of vehicles which were subject to a difficult diagnostic.
8. Gets informed of parts availability.
9. Ensure that the safety rules are observed; makes sure that the work areas are kept tidy and clean (checks for equipment storage and condition).
10. Coordinate with the service manager to obtain warranty approvals.
11. Evaluate the technician’s performance, maintain records and updates the service manager.
12. Lead and drive the work force to achieve the company’s set QHSEMS objectives and targets.
13. Coordinate with sales department on PDIs, stock and deliveries.
14. Implement safe and environment friendly practices in each work area.
15. Perform all the activities in compliance with the Company’s QHSEMS and as per the assigned specific responsibilities.
16. Carries out any additional tasks assigned (in line with qualifications and ability) by the line Manager.

Qualifications & Education

Diploma in Automotive/Mechanical Engineering or equivalent.

Experience

Minimum 5years of experience in a related position within the workshop of heavy vehicles.

Knowledge & Skills

• Fluent in English; working knowledge of Hindi/Urdu; Arabic an advantage.
• Computer literate.
• Driving license.