Workshop Manager UAE

Quality Equipment Rental LLC; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A reputable equipment rental company is seeking a Workshop Manager in Dubai. This role involves managing workshop operations, leading a diverse technical team, and ensuring high-quality equipment delivery. The ideal candidate should have at least 10 years of experience in heavy equipment workshops and the ability to improve operational efficiency while maintaining compliance with company policies.

Qualifications

• Proven experience managing and leading a diverse team.
• Demonstrated ability to monitor and improve workshop KPIs and operational efficiency.
• Minimum of 10 years of recent experience in automotive or heavy equipment workshops.

Responsibilities

• Manage shop floor efficiency for timely equipment delivery.
• Ensure optimal productivity and efficiency of workshop staff.
• Deliver quality repairs to enhance customer satisfaction.

Skills

Team management

Workshop efficiency monitoring

Technical report writing

Heavy equipment identification

Education

Bachelor's degree or equivalent qualification

Job description

Job Description Summary

The ideal candidate for the Workshop Manager position will be responsible for managing QER workshop operations in KSA and leading a team of technical personnel to allocate workload effectively and oversee day-to-day operations to improve workshop performance. This position is within an equipment rental company with a diverse fleet. It requires effective coordination with multiple departments to ensure the "Fix It Right" process is followed, delivering equipment on time and in excellent condition.

Key Responsibilities

• Manage shop floor efficiency for quick and timely equipment delivery with a focus on high repair quality.
• Ensure optimal utilization, productivity, and efficiency of all workshop staff.
• Implement proper job distribution, control, and follow-up to ensure tasks are completed correctly and as per schedule.
• Deliver quality repairs to enhance customer satisfaction and retention while minimizing repeat jobs to improve overall workshop efficiency.
• Provide training and coaching to improve the skills, performance, and efficiency of team members.
• Perform pre-repair inspections to confirm issues and post-repair inspections to ensure effectiveness.
• Conduct pre-delivery inspections for equipment going on hire.
• Inspect off-hired equipment based on the delivery checklist and report any discrepancies.
• Ensure strict compliance with company policies, rules, and procedures, including warranty guidelines.
• Coordinate with the operations, store, and logistics teams for smooth workflow.

Qualifications

• Proven experience managing and leading a diverse team.
• Demonstrated ability to monitor and improve workshop KPIs and operational efficiency.
• Proficiency in writing and presenting technical reports.
• Bachelor's degree or equivalent qualification.
• Strong ability to identify parts of heavy equipment using manuals, SIS, and other sources.
• Minimum of 10 years of recent experience in automotive or heavy equipment workshops, preferably in a dealership environment.
• Experience working with a diverse fleet of rental equipment.