Workshop Manager UAE

Quality Equipment Rental LLC; Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

A leading equipment rental company is seeking a Workshop Manager to oversee operations and enhance team performance in Dubai. The ideal candidate will be responsible for managing workshop efficiency and quality repairs, while leading a diverse technical team. Strong leadership skills, a degree in a related field, and extensive experience in automotive or heavy equipment workshops are required for success in this role.

Qualifications

• Proven experience managing a diverse team.
• Strong understanding of heavy equipment manuals and specifications.
• Minimum 10 years of recent experience in automotive or heavy equipment workshops.

Responsibilities

• Manage shop floor efficiency for timely equipment delivery.
• Implement job distribution and control to meet schedules.
• Conduct pre- and post-repair inspections to ensure quality repairs.

Skills

Team management

Workshop KPI monitoring

Technical report writing

Education

Bachelor's degree or equivalent qualification

Job description

Job Description Summary

The ideal candidate for the Workshop Manager position will be responsible for managing QER workshop operations in KSA and leading a team of technical personnel to allocate workload effectively and oversee day-to-day operations to improve workshop performance. This position is within an equipment rental company with a diverse fleet. It requires effective coordination with multiple departments to ensure the "Fix It Right" process is followed, delivering equipment on time and in excellent condition.

Key Responsibilities

Daily duties may include the following activities:

• Manage shop floor efficiency for quick and timely equipment delivery with a focus on high repair quality.
• Ensure optimal utilization, productivity, and efficiency of all workshop staff.
• Implement proper job distribution, control, and follow-up to ensure tasks are completed correctly and as per schedule.
• Deliver quality repairs to enhance customer satisfaction and retention while minimizing repeat jobs to improve overall workshop efficiency.
• Provide training and coaching to improve the skills, performance, and efficiency of team members.
• Perform pre-repair inspections to confirm issues and post-repair inspections to ensure effectiveness.
• Conduct pre-delivery inspections for equipment going on hire.
• Inspect off-hired equipment based on the delivery checklist and report any discrepancies.
• Ensure strict compliance with company policies, rules, and procedures, including warranty guidelines.
• Coordinate with the operations, store, and logistics teams for smooth workflow.
  
  

Qualifications

• Proven experience managing and leading a diverse team.
• Demonstrated ability to monitor and improve workshop KPIs and operational efficiency.
• Proficiency in writing and presenting technical reports.
• Bachelor's degree or equivalent qualification.
• Strong ability to identify parts of heavy equipment using manuals, SIS, and other sources.
• Minimum of 10 years of recent experience in automotive or heavy equipment workshops, preferably in a dealership environment.
• Experience working with a diverse fleet of rental equipment.