Workshop Manager | AF Motors

Al Futtaim Group; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading automotive distributor in Dubai is seeking a Workshop Manager to oversee workshop productivity and manage a multicultural team of over 100 technicians. The ideal candidate should have a diploma or degree in automobile or mechanical engineering, along with 7-10 years of relevant experience, including at least 3 years in a managerial role. Responsibilities include ensuring quality repairs, meeting customer satisfaction targets, and maintaining compliance with safety standards.

Qualifications

• 7-10 years of experience in a reputable automotive workshop, including 3 years in a managerial role.
• Ability to operate all relevant workshop equipment.

Responsibilities

• Manage workshop productivity to ensure efficient repair of customer vehicles.
• Plan, organize, and control workshop workflow through Team Leaders.
• Oversee workshop production with a team of 25+ team leaders.

Skills

Resource management

Production methods

Team coordination

Performance monitoring

Excellent communication

Education

Diploma or Degree in automobile/mechanical engineering

Job description

Al-Futtaim Motors occupies the pre-eminent position as the largest distributor of automotive products in the Emirates and leads the rapid development of the automobile business in the UAE, contributing to Toyota's worldwide growth.
Today, Al-Futtaim Motors is synonymous with Toyota and Lexus, which enjoy undisputed leadership in the UAE in terms of the largest number of vehicles on the road. Besides Toyota, we hold exclusive franchises for top automotive brands such as Hino, Toyo & Chen shin/ Maxxis tyres, GS & Panasonic batteries, and more.
We are seeking a Workshop Manager to join our workshop in Dubai.
The role involves managing workshop productivity to ensure efficient repair of customer vehicles, adhering to repair times and quality standards at each stage.
Main responsibilities include:

• Planning, organizing, and controlling workshop work flow through Team Leaders to ensure quality repairs.
• Managing a multicultural technical workforce of over 100 technicians.
• Ensuring completion of work orders as per Job Cards by technicians.
• Coordinating job distribution with Team Leaders.
• Overseeing workshop production with a team of 25+ team leaders.
• Ensuring repairs comply with manufacturer guidelines.
• Meeting or exceeding customer satisfaction targets.
• Providing high-quality service to handle over 400 vehicles daily.
• Maximizing labor efficiency and workshop profitability within budget and standards, with a daily target of over 1000 hours.
• Maintaining compliance with Occupational Health & Safety standards.

The ideal candidate will have:

• A Diploma or Degree in automobile/mechanical engineering.
• 7-10 years of experience in a reputable automotive workshop, including 3 years in a managerial role.
• Strong knowledge of resource management, production methods, and team coordination.
• Performance monitoring and improvement skills.
• Excellent communication skills and attentive listening.
• Ability to operate all relevant workshop equipment.

About The Company:
Established in the 1930s, the Al-Futtaim Group began as a trading enterprise and expanded throughout the 1940s and 50s into a regional leader in commerce, industry, and services. Today, it operates over 40 companies across the UAE, Bahrain, Kuwait, Qatar, Oman, and Egypt, maintaining a commitment to innovation, service, and social responsibility. The Group invests in advanced systems and technology to ensure top-tier performance and service delivery, guided by values of integrity and decentralization that empower its employees and management.