Wholesale Operations Associate - Fashion

Chalhoub Group; Dubai; On-site; AED 50,000 - 90,000; Full time

Job summary

An established industry player in luxury retail seeks a detail-oriented professional to support its commercial operations. This role involves providing essential commercial support, managing data entries in internal systems, and ensuring compliance with regulations. The company values innovation and customer satisfaction, offering enriching experiences and diverse career paths. Join a dynamic team that celebrates diversity and fosters an inclusive culture, where your contributions will help shape the future of luxury experiences in the Middle East.

Benefits

Health Care

Child Education Contribution

Remote Working Policies

Flexible Working Policies

Employee Discounts

Qualifications

• Prior experience in wholesale or department stores is essential.
• Knowledge of logistics, payment terms, and accounting is required.

Responsibilities

• Provide commercial support and assist with sales campaigns.
• Maintain and create department reports and manage data entries.

Skills

Communication Skills

Analytical Skills

Logistics Knowledge

Accounting Knowledge

Regulatory Knowledge (SASO, GOEIC)

Tools

Oracle

HIVES Express

PLUTO

Non-Merchandise Planning (NMP)

Job description

INSPIRE | EXHILARATE | DELIGHT

For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.

Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.

Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work.

To keep the innovation journey going, the Group has set up “The Greenhouse”, which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles.

What you'll be doing

OPERATIONAL TASKS

• Provide commercial support to the Commercial team and assist with commercial agreement issues, planning sales campaign and management
• Prepares commercial reports and provides commercial information as required
• Liaising with commercial team and pre-alerting on daily commercial operations
• Maintains and Creates Department Reports
• Commercial reports/analysis (for commercials, legal, Finance)
• Monthly Turnover/Rolling Forecast
• Seasonal Delivery Report
• Reconciliation of commission with brand’s record (monthly/quarterly/end of year)
• Monitoring and follow up of commission receivables (monthly/quarterly/end of year)
• Maintains proper filing system and department commercial database
• Manage the requirements of Incoming/Outgoing shipment of collection for showrooms, press samples and GWPS
• Processing of Regional Regulation Compliance (SASO, GOEIC) for both supplier and customer
• Following up customer and supplier creation forms
• To provide enhanced pre-sale and post-sale support
  • Order confirmations, deliveries, after sales: return of defective goods, wrongly received goods, replacement, or missing items in the shipment, etc.

ORACLE & OTHER INTERNAL SYSTEM ENTRIES

• Responsible for Department’s master data
  • Creates new customers, suppliers, brands (if any)
  • Creates items in the system
• Creation of trade agreements, price list, trade masters
• Sales agreement entries
• Invoicing entries for monthly turnover targets and commission
• Ensures clean and regularized entries of system records
• Enters department payable request in HIVES Express
• Enters recharge request in PLUTO internal system
• Creates purchase order (PO) in Non-Merchandise Planning (NMP) system

What you’ll need to succeed

• Prior wholesale or department stores experience.
• Possess general knowledge on logistics, payment terms, deliveries, and accounting.
• Knowledgeable on regulations like SASO and GOEIC.
• Strong communication and analytical skills.

What we can offer you

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

We Invite All Applicants to Apply

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.