Wellness Host

Dorchester Collection; Dubai; On-site; AED 30,000 - 60,000; Full time

Job summary

An established industry player seeks a passionate Wellness Host to join their team at a luxurious hotel in Dubai. This role is all about creating extraordinary experiences for guests and residents alike, embodying the core values of empathy, communication, and creativity. As a Wellness Host, you will foster meaningful connections, ensuring that every interaction reflects the hotel's commitment to excellence. With a supportive environment that values personal development and inclusivity, this position offers a unique opportunity to thrive in a vibrant community dedicated to hospitality. If you are ready to make a difference and be part of a dynamic team, this role is perfect for you.

Benefits

Competitive Salary Package

Worldclass Development Opportunities

Complimentary Stays at Sister Hotels

50% Off at Bars and Restaurants

Duty Meal Allocation Allowance

Medical Insurance

Life Insurance

Flight Allowance

Housing and Transportation Provided

Uniform & Annual Social Events

Qualifications

• Experience in a guest-facing role with a focus on hospitality.
• Strong communication skills and ability to manage relationships.

Responsibilities

• Create and promote the Dorchester Collection culture and values.
• Welcome residents and visitors professionally, ensuring a positive experience.
• Communicate effectively with other departments for alignment.

Skills

Guest Centricity

Communication Skills

Problem Solving

Empathy

Cultural Awareness

Education

Experience as Wellness Host

Fluent in English

Additional Languages

Job description

Who we are

Our Hotels

We work with some of the most talented and unique individuals in our business who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it. It is after all our people that bring our vision to life. As a member of our Dorchester Collection Family we will support your development by nurturing your personality creating a transparent culture of trust collaboration and appreciation. Supported by our annual personal development planning tailored learning opportunities and our Academy programs you will be a part of creating a bespoke experience.

Treasured by guests. Cherished by employees. Celebrated worldwide.

Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy. The basis of We Care is to create an environment where all of our employees feel valued and respected allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA reflected by our core values of Passion Personality Respect Working Together and Creativity.

If you need us to do anything to support you during the recruitment process such as adjustments to how you apply alternative formats of information or adjustments to the assessment process itself please email us so that we can discuss how we can support you through the process.

Reference Hotel: One Palm at Jumeirah Dorchester Collection

Division & Department

Rooms Guest Services

Job Title

Wellness Host

Contract Type

Permanent

Status

Full time

Position Overview

We are not just a collection of hotels and residences but instead a talented community. A family with a shared passion and commitment to unapologetically love and breathe who we are every day. An eclectic grouping who really care about each other and our guests; where belonging transcends all else.

We do this with a backdrop of extraordinary hotels and residences steeped in history glamour and stories which provide the perfect stage for our people our Legends to live our vision Treasured by Guests Cherished by Employees Celebrated Worldwide.

When submitting your application please let us know if you require any special accommodations during the interview process.

What you'll get

As a Wellness Host at One at Palm Jumeirah managed by Dorchester Collection Dubai here are just some of the great benefits you will receive:

• Competitive Salary Package
• Worldclass Development Opportunities.
• Complimentary stays with breakfast included in our sister Dorchester Collection hotels. Stay once a year at each hotel!
• 50% off at bars and restaurants within all of our sister Dorchester Collection hotel.
• Duty Meal Allocation Allowance
• Medical Insurance
• Life Insurance
• Flight Allowance
• Housing and Transportation provided by the hotel.
  Other benefits include: Uniform & Annual Social Events

What you'll do

• You will greatly contribute to the processes and activities that create and promote the Dorchester Collection culture values and bring the Company Philosophy We Care to life ensuring our employees and guests receive nothing but the best experience.
• You will create real connections and meaningful relationships by utilizing collective intelligence from all sources.
• You will welcome and greet residents their family members and visitors in a professional courteous manner to ensure our residents receive nothing but the best experience.
• Provide all passersby and visitors with a positive first impression of the hotel and residences.
• Demonstrate a complete understanding of the hotels and residences policies and procedures and service standards and have full knowledge of the hotel facilities and happenings at all times.
• Our values of Passion Personality Respect Working Together and Creativity guide us each and every day. As a Wellness Host you'll have the opportunity to bring these to life and continue to create our legacy.
• Communication is what keeps our departments running perfectly. Our Wellness Host must communicate with other departments in order to ensure the alignment remains.

What you'll bring

• You’ll bring your unique personality and passion to the role and the team.
• High empathy. Resilient. Guest centricity. Confident. Well spoken. Manage multiple relationships and tasks. Spirit of generosity. Passionate for the brand. Problem solver quick on their feet. Curious and culturally aware. Proactively seek to connect. Goes above and beyond.
• Communication is what keeps our departments running perfectly. Our Wellness Host must communicate with other departments in order to ensure the alignment remains.
• English is the primary language used in our residences. You can comfortably communicate in this language.
• Previous experience as Wellness Host is preferred. High level of English and additional languages is an advantage.

Job Location

United Arab Emirates

Location: Palm Jumeirah Dubai

Candidate criteria

Required languages: English (Fluent)