Wellness Experience Lead – Gym & Fitness

Earth Hotels; Dubai; In loco; AED 60.000 - 90.000; Tempo pieno

Descrizione del lavoro

Earth Hotels is seeking a Gym & Wellness Co-ordinator to deliver a seamless, personalised fitness and wellness experience for guests and members. You will work closely with the Gym & Wellness Manager, supporting wellness programmes, guest engagement and service standards, while acting as deputy when required.

In this hands-on role, you will welcome guests, coordinate activities, perform fitness assessments, lead inductions, and manage bookings for personal training and group classes.

Competenze

• Minimum 2 years' experience in a gym, fitness club or wellness environment, ideally guest-facing.
• Valid First Aid, CPR and AED certification; REPs UAE registration or related qualifications are an advantage.
• Strong guest service mindset with proactive, hands-on approach.
• Confident in coordinating attendants and external instructors, and maintaining health and safety standards.
• Comfortable with digital booking systems and flexible shifts including weekends and holidays.

Mansioni

• Welcome guests and members, delivering a warm, personalised wellness experience.
• Assist with enquiries, access, reservations, payments and guest requirements.
• Provide information on fitness classes, personal training and recovery services.
• Conduct gym inductions and body composition analyses using relevant equipment.
• Coordinate daily bookings, attendance, cancellations and guest communications for activities.
• Liaise with instructors and external providers to ensure smooth service delivery.
• Monitor schedules, equipment readiness and safety, escalating issues when needed.
• Act as deputy to the Gym & Wellness Manager during their absence.

Conoscenze

Guest service

Wellness operations

Fitness assessment

Communication

Health and safety

Formazione

First Aid/CPR/AED certification

Descrizione del lavoro

Earth Hotels is seeking a Gym & Wellness Co-ordinator to deliver a seamless, personalised fitness and wellness experience for guests and members. You will work closely with the Gym & Wellness Manager, supporting wellness programmes, guest engagement and service standards, while acting as deputy when required.

In this hands-on role, you will welcome guests, coordinate activities, perform fitness assessments, lead inductions, and manage bookings for personal training and group classes.