Web & Digital Delivery Manager (Client-Facing / Agency)

GTECH Information Technology; Dubai; On-site; AED 300,000 - 540,000; Full time

Benefits offered by this job

Great Place to Work in the UAE

Job summary

GTECH Information Technology is seeking a hands-on Web & Digital Delivery Manager to own end-to-end delivery of our web applications and digital projects in the Dubai market. You will coordinate developers, UI/UX, SEO and digital marketing specialists, ensuring work ships on time, on budget, and to client expectations.

This is a delivery-focused, individual-contributor role with no direct reports. You will drive day-to-day work across cross-functional teams and vendors, provide regular status

Qualifications

• 5 years of experience as a Digital/Web/Project Manager in a digital agency, web development, or software environment.
• UAE-based experience delivering digital projects for Dubai/UAE clients.
• Strong understanding of web application and website delivery processes.
• Solid knowledge of SEO and digital marketing channels (PPC, social, content, email).

Responsibilities

• Plan and run full lifecycle of web app and website projects: scope, timelines, budgets, milestones, delivery.
• Act as the primary client contact: set expectations, present deliverables, provide status updates.
• Coordinate cross-functional teams and vendors, assign tasks, ensure deadlines.
• Own SEO delivery on projects: on-page, content, and technical SEO.
• Manage digital marketing project delivery across PPC, social, email, and content.
• Write and maintain briefs, scopes of work, project plans, status reports, risk logs.
• Manage scope, risks, change requests, and drive resolution.
• Run standups, sprint planning, and reviews using agile/hybrid methods.
• Coordinate testing, QA, client sign-off, and post-launch support.
• Track profitability and report budget vs. actuals.

Skills

Communication

English fluency

Organization

Stakeholder management

Budgeting & scheduling

Tools

Jira

ClickUp

Asana

Trello

Slack

Job description

At GTECH Information Technology, we deliver enterprise-level digital solutions that combine creativity, technical depth, and flawless execution. From government portals and large-scale websites to immersive event experiences, our team thrives on projects that truly make an impact. We are proud to be named a Great Place to Work in the UAE again!

About the Role

We're looking for a hands-on Web & Digital Delivery Manager to own the end-to-end delivery of our web application and digital projects. You will be the single point of accountability that keeps projects moving coordinating developers, designers, SEO and digital marketing specialists, and clients so that work ships on time, on budget, and to the standard our clients expect.

This is a delivery-focused, individual-contributor role. You will not have direct reports, but you will drive the day-to-day work of cross-functional teams and vendors and be the person clients look to for updates and answers. Success in this role means projects that run smoothly, clients who stay informed and confident, and measurable results across web performance, SEO, and digital campaigns.

Requirements

• Plan and run the full lifecycle of web application and website projects- scope, timelines, resourcing, budgets, milestones, and delivery - from kickoff to launch and handover.
• Act as the primary point of contact for clients: understand their goals, set expectations, present deliverables, and provide clear, regular status updates.
• Coordinate cross-functional team,developers, UI/UX designers, SEO specialists, content writers, and paid-media/digital marketing specialists - assigning tasks and holding owners to deadlines.
• Own SEO delivery on projects: ensure technical SEO best practices are built into web builds, and coordinate on-page, content, and off-page work with specialists.
• Manage digital marketing project delivery - campaigns across PPC, social, email, and content - tracking timelines, budgets, and performance against agreed KPIs.
• Write and maintain clear project documentation: briefs, scopes of work, project plans, status reports, and risk logs.
• Manage scope, risks, and change requests proactively; flag issues early and drive them to resolution.
• Run standups, sprint planning, and reviews using agile/hybrid delivery methods where appropriate.
• Coordinate testing, QA, and client sign-off before launch, and manage post-launch support and iteration.
• Track project profitability and keep stakeholders informed on budget vs. actuals.

What you'll bring

• 5 years of experience as a Digital / Web / Project Manager in a digital agency, web development, or software environment.
• UAE-based experience is required - a track record of delivering digital projects for clients in the Dubai / UAE market, with an understanding of local client expectations and ways of working.
• Solid working knowledge of web application and website delivery -you understand the build process well enough to communicate credibly with developers.
• Strong, practical understanding of SEO (technical and on-page) and digital marketing channels (PPC, social, content, email).
• Excellent organizational skills - able to run multiple projects in parallel without dropping details.
• Confident, clear communicator in English, comfortable managing both technical teams and clients. (Arabic is a plus.)
• Hands-on with project management and collaboration tools (e.g. Jira, ClickUp, Asana, Trello, Slack).
• Strong problem-solving, negotiation, and stakeholder-management skills.
• Comfortable owning budgets and timelines and being accountable for delivery.

Nice to Have

• A technical background - e.g. familiarity with HTML/CSS, CMS platforms (WordPress and similar), basic understanding of APIs, hosting, or development workflows. This is a strong plus but not a requirement.
• Formal project management certification
• Experience managing external vendors and freelancers.

Why Join GTECH?

Be part of a collaborative, curiosity-driven culture.

Recognized as a Great Place to Work in the UAE.

Opportunities to learn, grow, and shape the future of digital experiences.