Dubai, United Arab Emirates | Posted on 09/14/2026
tech carrot is a leading global ITservice provider and partner in digital transformation offering cost-effective,customer-centric, and cutting-edge digital solutions to clients worldwide.
founded in 2016, tech carrot isheadquartered in Dubai, UAE. Being a people-oriented organization with aphilosophy of "We care" as our core DNA, tech carrot continuallyfocuses on new initiatives and strategies to increase overall employeeexperience by providing a plethora of platforms to drive employee development,overall efficiency, increase overall employee satisfaction. With over 200+technology specialists who are engaged and motivated we are growing at 20% a year-on-year since inception.
We offer cutting-edge services across multipleindustries and deliver seamless customer experiences, ensuring high value andrapid growth for our clients. tech carrot has earned wide recognition as areliable partner for organizations across the globe because of its professionalapproach and strong delivery capabilities. The Middle East and Africa arehandled by UAE operations, while APAC is handled by India operations. We havealso expanded in the USA and the Netherlands as well.
Office Location
Dubai
Job Description
Project & Delivery Management
- Manage the project from initiation to closure following the GTDP PPM&OE ProjectManagement Plan (PMP) standards — Charter, Planning, Execution, Monitoring and Ways of Working.
- Establish and maintain the project schedule, scope, budget, quality, risks/issues, communications, vendor and resource plans; baseline and track variances with a'get-to-green' plan when off track.
- Drive project kickoff, stakeholder identification, PMP baseline, business blueprint sign-off, SIT/UAT readiness, cutover, go-live, hypercare and closure (PMO Closure Report).
- Manage chargebacks, monthly cost reconciliation and POD/IO-level financial tracking; ensure timely chargeback initiation and approvals with Finance.
- Coach the team on the Scrum framework, Agile values and principles to improve delivery maturity.
- Facilitate all Scrum ceremonies — Sprint Planning, Daily Stand-ups, Sprint Reviews, Retrospectives and Backlog Refinement.
- Remove impediments and shield the team from external distractions to ensure focused delivery.
- Partner with Technical Product Owners (TPOs) and business stakeholders to keep delivery aligned with the product vision and roadmap.
Stakeholder Management &Governance
- Act as the primary point of contact between GTDP delivery teams, business product owners, vendors and partners.
- Set expectations and align roles of team members and stakeholders early in onboarding; formalize the RACI.
- Take a proactive approach — communicate 'current week + 1' activities and key meetings; create Teams collaboration spaces; invite only required stakeholders to meetings.
- Run Steering Committees, Program Review Boards, weekly status, and workshops with wider stakeholders; manage escalations to GTDP Program Manager / Head of PPM&OE.
- Comply with the PPM&OE Change Management, Document Management, Naming Convention, Quality Gate, Financial Management and Schedule Management processes.
Business Analysis &Solutioning
- Support discovery phases — scoping, solutioning, high-level effort estimation, and high-level timeline forecasting (workshops with internal/external teams, vendor discussions, RFI/RFP, SDAF).
- Demonstrate business analytical capability to understand product dynamics, contribute to strategic decisions, and challenge requirements where needed.
- Provide transparent, timely status reports on progress, risks, dependencies, cost vs forecast, and benefit realization.
- Monitor team capacity, highlight risks and flag cost/schedule variances early.
- Promote continuous improvement and contribute to Agile maturity across the Automotive portfolio.
Requirements
Must-Have
- 8+ years of overall IT delivery experience, with 5+ years as a Project Manager / ScrumMaster in Agile and hybrid delivery environments.
- Proven track record of delivering digital and/or SAP-led transformation projects, ideally in Automotive (Sales, Aftersales, Parts, B2B/Tradepoint, Omnichannel) or comparable enterprise domains.
- Strong facilitation, coaching and stakeholder management skills — including senior business stakeholders at LOB Director / Head-of level.
- Hands-on experience managing multi-vendor delivery (onsite, nearshore, offshore) and integration points across SAP, digital layers (front-end, microservices, middleware/Boomi) and 3rd-party platforms.
- Working knowledge of capacity planning, delivery forecasting, CAPEX/OPEX cost drivers, chargeback and financial governance.
- Proficiency in JIRA, Microsoft Project / Project Online, Confluence, SharePoint, Teams, Visio and Power BI for reporting.
Nice-to-Have
- Experience with SAP S/4HANA, RISE, EWM, Syncron, or Tradepoint platforms.
Qualifications
- Bachelor's degree in Engineering, Computer Science, IT, or related discipline.
- ScrumMaster certification (CSM, PSM, SAFe, or equivalent) — mandatory.
- Agile coaching certification is an added advantage.