- Processing web-based authoring requests that come down from the different stakeholders in the group
- Responsible for investigation, quality analysis, authoring and monitoring of the testing and final deployment.
- Collaborate with other team members for effective implementation
- Producing, optimizing, publishing and maintaining high-quality content across our global websites, ensuring that visitors to our site have a seamless and positive user experience.
- Participate in the full web production lifecycle, including scoping out and documenting content and other requirements, production, testing and ongoing management/refinement
- Support localization of global web content and quality of translations
- Work collaboratively with developers, stakeholders, UX designers and other teams to produce and publish compelling content
- Ensure online content supports SEO goals, our brand standards, web style guidelines and legal and compliance requirements
Skills and Experience
- Experience capturing general feature, design, and user requirements for use by developers, designers, content developers
- Experience writing user stories
- Experience with agile and/or combo waterfall/agile processes
- Some knowledge or experience mapping or documenting processes
- Knowledge of HTML5, CSS and general knowledge of SEO tactics and standards
- Knowledge and experience with responsive web designs
- Good collaboration and communication skills, proficient in English both verbal and written
- A willingness to work outside of the normal work schedule from time to time
- Diligence in testing and QA
- The ideal candidate will have a balance of technical aptitude as well as sensitivity to design, content and function
- Ability to work in a fast-paced environment and go above and beyond to meet deadlines
Education and Other Skills
- BA or BS in a related field
- 1-2 years experience in a similar content management/digital production or technical role, ideally for a global website
- Proficient in using a content management system, Adobe Experience Manager (AEM)
- Understanding of SEO principles and content optimization