Warehouse Senior Supervisor

BFL Group; Dubai; On-site; AED 80,000 - 120,000; Full time

Job summary

A leading company in the fashion retail sector is seeking a Senior Warehouse Supervisor for its Dubai distribution center. This pivotal role involves overseeing all warehouse functions, managing inventory accuracy, and ensuring compliance with company standards. The ideal candidate will have robust experience in warehouse management and a solid background in fashion retail. Key responsibilities include inventory management, staff training, and optimizing warehouse productivity.

Qualifications

• Minimum 5-7 years of warehouse or distribution experience.
• At least 2 years in a supervisory or senior role.
• Strong background in fashion retail or apparel distribution.

Responsibilities

• Manage inventory accuracy through daily warehouse activities.
• Oversee all day-to-day warehouse operations.
• Train and monitor staff in standard operating procedures.

Skills

Leadership skills

Attention to detail

Problem-solving

Tools

Warehouse Management Systems (WMS)

MS Office Suite

Inventory management software

Job description

Company Overview

BFL Group is one of the world’s leading off-price retailer of fashion and homeware. With headquarters based in United Arab Emirates, we serve multiple markets across the region and Southeast Asia.

Our goal is to delight customers and entice them back with the promise of exceptional pieces that excite – all at up to 80% off the original retail price for fashion designer brands. Our unique “Treasure Hunt” model ensures there is always something new to explore, desire and discover within our stores. Our customers walk out with new items every time they visit any of our stores.

Role Purpose:

Senior Warehouse Supervisor will oversee warehouse operations within our fast-paced fashion apparel retail distribution center. This role is crucial in ensuring that all warehouse functions – including receiving, storage, inventory management, order fulfillment, and shipping – run efficiently and align with company standards and customer expectations. The ideal candidate will bring strong leadership skills, a solid understanding of supply chain best practices, and previous experience in the fashion or retail sector.

Key responsibilities:

• Manage inventory accuracy through monitoring of daily warehouse activities, cycle counts, stock take and audit of same to verify results.
• Oversee all day-to-day warehouse operations, including receiving, put-away, picking, packing, and shipping of fashion merchandise.
• Ensure merchandise is handled, stored, and shipped in accordance with company standards (e.g., SKU integrity, garment care).
• Implement and maintain FIFO (First-In, First-Out) and other inventory methods suitable for fashion SKUs.
• Manage, evaluate and report on warehouse productivity.
• Check orders, bills, items received, inventory, and deliveries for accuracy.
• Track and coordinate the receipt, storage, and timely delivery of goods and materials
• Ensure basic maintenance standards and compliance with health and safety regulations.
• Establish, maintain and promote high standards of customer service.
• Experience working within policies & procedures, and understanding of compliance.
• Liaise with drivers, customers and warehouse personnel.
• Administration of duties as required to ensure daily target performance is achieved.
• Coordinate deliveries with carrier or Warehouse Deputy Manager and Warehouse Manager to ensure that daily targets are achieved.
• Train and monitor staff in standard operating procedures (SOPs) and safe work practices, including new employee inductions and tool box talks.
• Utilize Warehouse Management Systems (WMS)
• Liaise and coordinate with other departments, customers and shops to ensure exceptional services.

What we expect from you:

• Minimum of 5 –7 years of warehouse or distribution experience, with at least 2 years in a supervisory or senior role.
• Strong background in fashion retail or apparel distribution is required.
• Experience with high SKU environments and seasonal inventory preferred.
• Proficient in WMS, MS Office Suite, and inventory management software.
• Strong problem-solving ability and attention to detail.