Waitress / Waiter

Kitopi; Dubai; On-site; AED 30,000 - 60,000; Full time

Job summary

Join a vibrant team at a leading food tech company where your passion for hospitality shines. As a Waiter or Waitress, you'll create unforgettable dining experiences, serving food and beverages while ensuring customer satisfaction. With a focus on teamwork and self-motivation, you'll thrive in an inclusive environment that values diverse backgrounds. Enjoy extensive training opportunities and participate in fun team activities. This role offers a chance to be part of a caring community that celebrates joy and culinary excellence. If you're ready to make a difference in the food industry, this is the perfect opportunity for you.

Benefits

Medical Insurance

Annual Leave

Team Activities

Social Events

Qualifications

• Minimum of 1-2 years of experience in a similar position.
• Strong interpersonal and communication skills are essential.

Responsibilities

• Serve food and beverages, ensuring a personalized customer experience.
• Clean tables and prepare for meals, ensuring a pleasant dining atmosphere.

Skills

Interpersonal Skills

Communication Skills

Multitasking Abilities

Team Player

Self-Motivation

Job description

Kitopi is the region's leading creator and partner for magical food experiences. With a purpose to satisfy the world’s appetite to create joy, Kitopi operates a portfolio of both invested and franchised F&B brands, serving as enablers in the industry by helping brands grow and scale in both the delivery and dine-in spaces. Launched in Dubai, UAE, in January 2018, Kitopi has grown to become one of the greatest success stories in the food tech space. Kitopi’s kitchens are powered by its proprietary Smart Kitchen Operating System (SKOS) - an in-house suite of applications that optimizes cloud kitchen operations in real time. With over 6,000 employees, Kitopi currently operates 200+ locations across the UAE, KSA, Kuwait, Bahrain, and Qatar. Join our vibrant team where your smile is just as important as your service—bring your passion for hospitality to life as a Waiter or Waitress and make every dining experience unforgettable!

What You'll Do?

• Check in with customers to create a personalized experience and to ensure they are enjoying their meals and address any concerns.
• Serve food and beverages, including specialty dishes, at tables as needed.
• Present menus to customers, answer questions, and make recommendations when requested.
• Clean tables or counters after guests have finished.
• Inform customers of daily specials.
• Explain the preparation of menu items, including ingredients and cooking methods.
• Prepare tables for meals by setting up tableware.
• Clear dishes and glasses from tables and take them to the kitchen for cleaning.
• Audit all plates and orders before serving.

What Are We Looking For?

• Minimum of 1-2 years of experience in a similar position.
• Strong interpersonal and communication skills.
• Ability to welcome customers or guests with a cheerful & positive manner.
• Hardworking team player.
• Highly self-motivated, with the ability to inspire others.
• Excellent multitasking abilities.

We offer extensive learning opportunities with hard and soft skill training to help you improve and challenge yourself. You will be involved in customized training and have the chance to work in an international, diverse, and inclusive environment. Become part of one of the most caring communities out there with famous team activities and social events bursting with fun. Enjoy annual leave as per the company policy and medical insurance covering all necessary services. Join us for a yearly get-together for our Frontliner Champions.

Recruitment Process and Timeline

1. Application Review: Submit your application, and our talent attraction team will review your profile.
2. Pre-Screening: If your profile matches our requirements, you will receive a call from our talent team to discuss the opportunity.
3. Interview Process: If shortlisted, you will meet with our hiring/operations managers and may need to attend one more round, which could include a trial at our kitchen or dine-in location.
4. Offer Discussion: Upon successful completion of the interview & trial rounds, our recruiter will contact you to discuss the offer, post which, an offer letter will be released via email.

So, what does it really mean to work at Kitopi? We are constantly striving to make Kitopi the best place to work, by empowering you to be the best version of yourself every day. Our company values act as our guiding principles to help ensure that everyone feels safe, included, and like they truly belong. Kitopi is an equal-opportunity employer. While we currently operate in multiple countries, we are over 70 different nationalities of talented Kitopians. Whether you are a seasoned professional, a recent graduate, or someone looking to return to the workforce after a break, we encourage you to apply. We celebrate rich diverse backgrounds, lifestyles, and cultures and have a 0-tolerance policy towards racism, bigotry, and hate. Please apply if you see a position that makes your heart skip a beat and help us build a company that we are all proud to work for. Customer-obsessed and tech-enabled, at Kitopi, we are a team of passionate humans who are on a mission together to satisfy the world’s appetite and create joy.