Waitress - Manava (All Day Dining)

AccorHotels Middle East; Dubai; On-site; AED 33,000 - 58,000; Full time

Job summary

Sofitel Dubai The Palm, a luxury five-star beachfront resort on Palm Jumeirah, invites applications for a guest-focused F&B outlet team member. The role covers mise-en-place, guest order taking, upselling, and serving with attention to presentation and standards.

Candidates should be based in the UAE, possess fluent English, and bring prior luxury hospitality experience to ensure seamless service and guest satisfaction in a dynamic resort environment.

Qualifications

• Experience in luxury hotel or established restaurant environments.
• Based in the United Arab Emirates.
• Fluent English speaker.

Responsibilities

• Familiar with all food and beverage items on the outlet menu.
• Prepare the outlet for operation including mise-en-place and setting/resetting tables.
• Take orders from guests and upsell where possible.
• Use the outlet POS system and ensure accurate recording of sales.
• Serve food and beverages according to established standards.
• Clear tables and manage dishware, completing opening/closing duties as assigned.
• Be flexible with guest requests and follow presentation guidelines set by F&B management.
• Maintain a clean and orderly station and ensure brand standards are met.

Skills

Fluent English

Hospitality mindset

Job description

Company Description

Discover the warm hospitality of Sofitel Dubai The Palm, a luxurious 5-star beachfront resort nested on the East Crescent of the renowned Palm Jumeirah.

Nestledamongst lush greeneryonthe idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropicaland relaxingsanctuary, only ashort distance away from the vibrant, buzzing metropolis of Dubai.

Withtouches of Frencheleganceinterlacedthroughout the resort, we invite guests to enjoy an environment “Where life lives” and indulge in excellence.

The resort comprises of 360 contemporary guest rooms and suites, 182 serviced apartments, 4 ultra-luxury villas, Sofitel Spa with L’Occitane, Fitness Centre, Kids Club and offers a large variety of dining options with 7 restaurants, 5 bars, and lounges.

Job Description

• To be familiar with all food and beverage items on the outlet menu.
• To prepare the outlet for operation, including mise-en-place, setting and resetting tables, light cleaning and other assigned tasks.
• To take food and beverage orders from guests, upselling wherever possible.
• To utilize the outlet point-of-sales system as prescribed
• To ensure that all sales are properly recorded, following prescribed procedures for ordering, voiding or correcting items.
• To serve food and beverages according to the standards established.
• To clear tables and removes dirty dishes to the dish area.
• To complete opening and closing duties as assigned.
• To be flexible wherever possible in meeting special requests from guests for specific food and beverage preparation methods and ingredients.
• To follow presentation guidelines as established by the Food & Beverage Manager.
• To maintain the assigned station / section in a clean and orderly manner at all times.
• To ensure that all company minimum brand standards are implemented, and that optional brand standards are implemented where appropriate

Qualifications

• Have prior experience within a similar luxury hotel/established restaurant environment.
• Be fun, energetic and have a passion for hospitality.
• Already be based in the United Arab Emirates.
• Fluent English speaker