Waitress - Lobby Lounge

FAIRMONT; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxurious 5-star beachfront resort in Dubai seeks a passionate Food and Beverage Server to provide exceptional hospitality. Responsibilities include taking orders, preparing the outlet for operation, and maintaining cleanliness. Candidates should possess prior experience in a similar luxury environment and be fluent in English.

Qualifications

• Prior experience in a luxury hotel or established restaurant environment.
• Fluent in English.
• Fun, energetic, and passionate about hospitality.

Responsibilities

• Prepare the outlet for operation, including mise-en-place.
• Take food and beverage orders and upsell where possible.
• Maintain cleanliness and presentation standards at all times.

Skills

Hospitality

Upselling

Customer Service

Job description

Company Description

Discover the warm hospitality of Sofitel Dubai The Palm, a luxurious 5-star beachfront resort located on the East Crescent of the renowned Palm Jumeirah.

Nestled amongst lush greenery on the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropical and relaxing sanctuary, just a short distance from the vibrant city of Dubai.

With touches of French elegance throughout the resort, we invite guests to enjoy an environment "Where life lives" and indulge in excellence.

The resort features 360 contemporary guest rooms and suites, 182 serviced apartments, 4 ultra-luxury villas, Sofitel Spa with L’Occitane, Fitness Centre, Kids Club, and a variety of dining options including 7 restaurants, 5 bars, and lounges.

Job Responsibilities

• Be familiar with all food and beverage items on the outlet menu.
• Prepare the outlet for operation, including mise-en-place, setting and resetting tables, light cleaning, and other assigned tasks.
• Take food and beverage orders from guests, upselling where possible.
• Utilize the outlet point-of-sales system as prescribed.
• Ensure all sales are properly recorded, following procedures for ordering, voiding, or correcting items.
• Serve food and beverages according to established standards.
• Clear tables and remove dirty dishes to the dish area.
• Complete opening and closing duties as assigned.
• Be flexible in meeting guest requests for specific food and beverage preparations and ingredients.
• Follow presentation guidelines set by the Food & Beverage Manager.
• Maintain the assigned station/section in a clean and orderly manner at all times.
• Implement all company minimum brand standards and optional brand standards where appropriate.

Qualifications

• Prior experience in a similar luxury hotel or established restaurant environment.
• Fun, energetic, and passionate about hospitality.
• Currently based in the United Arab Emirates.
• Fluent in English.