Waitress - Barista

Hilton Worldwide, Inc.; Fujairah City; On-site; AED 30,000 - 50,000; Full time

Job summary

An established industry player in hospitality is seeking a dedicated Waiter/ess to join their team. In this role, you will be responsible for providing exceptional service to guests, ensuring their dining experience is memorable and enjoyable. You'll take orders, deliver food and beverages, and maintain a well-stocked serving station. This position offers a chance to thrive in a dynamic environment that values teamwork and personal development. Join a company that prioritizes the wellbeing of its team members and fosters a diverse and inclusive workplace culture, where your contributions truly matter.

Benefits

Workplace Flexibility

Career Growth and Development

Go Hilton Team Member Travel Discount

Qualifications

• Experience in Food and Beverage department and/or industry is advantageous.
• Knowledge of Food Hygiene Regulations is important.

Responsibilities

• Serve food and beverages to guests while ensuring satisfaction.
• Respond to guest requests promptly and efficiently.

Skills

Customer Service

Food and Beverage Knowledge

Cash Handling

Food Hygiene Regulations

Tools

Point-of-Sale System

Job description

A Waiter/ess at DoubleTree by Hilton Fujairah City is responsible for serving beverages and food to guests in the hotel's continuing effort to deliver outstanding guest service.

What will I be doing?

As a Waiter/ess, you would be responsible for serving food and/or beverages to guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Respond to guest requests in a timely, friendly and efficient manner
• Ensure knowledge of menu and restaurant promotions and specials
• Take guest food and/or beverage orders and input orders in appropriate point-of-sale system
• Retrieve and deliver food and beverage orders in a timely manner
• Ensure guest satisfaction throughout the meal service
• Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations
• Ensure serving station is well-stocked at all times

What are we looking for?

• To maintain a high customer service focus by approaching your job with guests always in mind
• To have a positive impact, taking personal responsibility and initiatives to make it right.
• To be motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills and knowledge to enhance your personal performance & development.
• To be flexible, responding quickly and positively to changing requirements.
• To maintain high team focus by showing teamwork in pursuit of the department goals
• To be creative & innovative, & be up to date on current trend demands

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Experience in Food and Beverage department and/or industry
• Previous experience of cash handling
• Knowledge of Food Hygiene Regulations

What will it be like to work for Hilton?

The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World’s Best Workplaces.

We support the mental and physical wellbeing of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our Go Hilton Team Member Travel discount program. Hilton prioritizes understanding and integrating our Team Members’ unique perspectives and voices—along with those of our Guests, Owners, Suppliers, and Partners—to cultivate a diverse and inclusive environment for all.

We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of their role, and to receive other benefits and privileges of employment. Please contact us to request accommodation.