Waitress - Abu Dhabi

Black Pearl Consult; Abu Dhabi; On-site; AED 30,000 - 60,000; Full time

Job summary

An established industry player in the hospitality sector is seeking a dedicated Waitress to enhance their team in Abu Dhabi. This role offers a fantastic opportunity for individuals passionate about delivering exceptional customer service in a vibrant dining environment. As a Waitress, you will be responsible for greeting guests, taking orders, and ensuring a welcoming atmosphere while collaborating with kitchen staff. If you thrive in fast-paced settings and possess strong communication skills, this position is perfect for you. Join a team that values quality service and customer satisfaction, and take your career in hospitality to the next level.

Qualifications

• Minimum 2 years experience in a customer service role, preferably in hospitality.
• Strong communication and interpersonal skills are essential.

Responsibilities

• Provide top-quality service to customers, ensuring a positive dining experience.
• Collaborate with kitchen staff for timely and accurate order delivery.

Skills

Customer Service Orientation

Communication Skills

Interpersonal Skills

Attention to Detail

Education

Diploma in Hospitality

Bachelor's Degree in Hospitality

Job description

Our client, a renowned hospitality establishment in Abu Dhabi, is seeking a dedicated and customer-focused Waitress to join their team. This is an excellent opportunity for individuals who are passionate about delivering exceptional service in a fast-paced environment.
As a Waitress, you will be responsible for providing top-quality service to customers, ensuring a positive dining experience. You will interact directly with guests, taking orders, serving food and beverages, and maintaining a clean and welcoming environment.

Key Responsibilities:

• Greet and welcome customers as they arrive, providing a friendly and attentive experience.
  
• Take customer orders accurately and efficiently, ensuring all special requests are noted.
  
• Serve food and beverages promptly and in accordance with the restaurant's standards.
  
• Ensure the cleanliness and organization of the dining area, including tables, chairs, and service stations.
  
• Collaborate with kitchen and bar staff to ensure timely and accurate delivery of orders.
  
• Handle customer inquiries, concerns, and complaints with professionalism and courtesy.
  
• Upsell additional items such as desserts or beverages to enhance the guest experience.
  
• Maintain a thorough knowledge of the menu, including daily specials, and provide recommendations to guests.
  
• Assist with opening and closing duties, including setting up and cleaning tables.
  
• Follow all health and safety regulations to maintain a safe working environment.
  

Requirements:

• Diploma or bachelor's degree in hospitality or any related field.
  
• Minimum of 2 years experience as a Waitress or in a similar customer service role (preferably in the hospitality industry).
  
• Excellent communication and interpersonal skills.
  
• Should be 5'4" in height.
  
• No visible tattoos.
  
• Strong customer service orientation with a friendly and positive attitude.
  
• Ability to work in a fast-paced environment while maintaining attention to detail.
  
• Knowledge of food and beverage menus and service techniques.
  
• Fluency in English (additional languages are a plus).
  
• Flexible working hours including evenings and weekends/Split shift.
  
• A valid UAE work permit is preferred (if applicable).