Waitress

IHG Group; Dubai; On-site; AED 33,000 - 50,000; Full time

Benefits offered by this job

Staff meals

Uniform provided

Career progression

Global learning

Team environment

Job summary

Holiday Inn Dubai Al Maktoum is seeking a guest-focused F&B host to join our front-of-house team. You will welcome guests, take orders, and ensure a warm, efficient dining experience in a busy hotel setting.

You should be fluent in English, well-groomed, and able to work flexible shifts including weekends and holidays. This role offers structured training, career progression, and exposure to international service standards within the IHG group.

Qualifications

• Previous experience in a restaurant or hotel F&B outlet preferred.
• Excellent communication skills in English
• Well-groomed, professional appearance and demeanor
• Ability to work flexible shifts, including weekends and holidays
• Strong customer service orientation and a positive attitude

Responsibilities

• Welcome guests and provide attentive, friendly table service
• Take accurate food and beverage orders and relay them to the kitchen/bar
• Maintain cleanliness and proper setup of the dining area
• Upsell menu items and share knowledge of daily specials
• Handle guest requests and resolve minor concerns promptly

Skills

Customer service

English proficiency

Communication

Job description

Responsibilities

• Welcome guests and provide attentive, friendly table service
• Take accurate food and beverage orders and relay them to the kitchen/bar
• Maintain cleanliness and proper setup of the dining area
• Upsell menu items and share knowledge of daily specials
• Handle guest requests and resolve minor concerns promptly

Requirements

• Previous experience in a restaurant or hotel F&B outlet preferred
• Excellent communication skills in English
• Well-groomed, professional appearance and demeanor
• Ability to work flexible shifts, including weekends and holidays
• Strong customer service orientation and a positive attitude

Benefits

• Structured on-the-job training and career progression within F&B
• Exposure to international hotel-standard service practices
• Staff duty meals and uniform provided
• A supportive, team-oriented working environment
• Access to IHG's global learning platforms and internal mobility across properties

About the Company

Holiday Inn Dubai Al Maktoum is part of IHG Hotels & Resorts, a hospitality company with trusted brands in more than 100 countries.