Waitress

Bachelor of Hotel Management (Hotel Management)

Nationality: Any Nationality

Vacancy: 1 Vacancy

Job Description:

1-2 years of experience in similar positions in a high-volume, fine dining restaurant.
Good in English.
Good communications and interpersonal skills.
Customer oriented with a positive attitude and smiling face.
Cooperative and self-giving team player.
Ability and willingness to perform under stress.
Positive and high energy level.

Experience:

Minimum 1-2 years of experience in similar positions in a high-volume, fine dining restaurant.

Main Responsibilities:

1. Knows and uses the service guidelines by the brand guideline.
2. Prompt, and courteous greeting of customers.
3. Assists the Head Waiter in taking orders.
4. Deliver food to customers on the table in an accurate and timely manner.
5. Ensure all guests receive positive and professional service to the highest standards to exceed the customer's expectations.
6. Follow sequence of service standards as per brand guidelines.
7. Have a complete and thorough knowledge of all menu items in order to be able to describe and make suggestive selling to customers.
8. Ensure food quality and consistency is delivered at all times.
9. Manage the set up and close down of tables within section.
10. Ensure tables are turned around and ready with minimal delay.
11. Maintain cleanliness and hygiene standards.
12. Ensure the cleanliness and refilling of condiment sets and napkin containers.
13. Keeps all workstations and equipment as clean as possible at all times.
14. Attend all regular departmental briefings and contribute to an open communication within the assigned team.
15. Performs other duties pertinent to this job as assigned.