WaiterWaitress

AccorHotel; Ras Al Khaimah; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality company is seeking a dedicated food and beverage server for its restaurant in Ras Al Khaimah. The role involves serving guests, managing orders, and maintaining high standards of service and hygiene. Successful candidates should possess excellent customer service skills and at least one year of experience in the food and beverage industry.

Qualifications

• Minimum 1 year food and beverage serving experience.
• Public contact and/or cashiering experience.
• Additional foreign language (e.g., Russian) is an asset.

Responsibilities

• Serve and clear food and beverage items professionally.
• Utilize POS system for transactions and cashout procedures.
• Maintain cleanliness and organization in restaurant.

Skills

Customer Service

Communication

Teamwork

Attention to Detail

Education

Secondary education

Job description

• Read daily events to acknowledge any VIPs arrivals.
• Must know all menu items their garnishes contents and preparation methods and be able to relay that information to guests in a polite and concise way if asked
• Present childrens menus when appropriate and describe specials and alternative cuisine
• Serve and clear food and beverage items in an unobtrusive and professional manner
• Utilize the POS system to ring up sales print checks close checks and complete cashout procedures
• Carry trays bus and reset tables with linen china glass and silver
• Ascertain guests satisfaction and handle any problem which may arise informing a manager of the problem and how it was resolved
• Follow cash and credit card procedures according to the guidelines of the accounting department
• Maintain a clean neat and orderly restaurant throughout service
• Polish silver refill salt pepper and sugar creamers etc
• Ensure that work station is stocked with appropriate condiments at all times
• Report any guest comments regarding food and beverage to manager
• Conscientious handling and maintenance of operating equipment
• Learn and adhere to safety sanitation and hygiene policies
• Maintain good working relationships with colleagues and all other departments
• Maintain complete knowledge of all F&B services outlets and hotel services/features
• Perform opening/closing side duties as assigned and set all tables according to standards
• Report to manager any kinds of deviation from set standard and procedures
• Ensure that all service and storage areas are kept safe and clean
• Help minimize waste neglect breakages and mishandling of supplies and equipment
• Carry out light cleaning and maintenance of the outlet
• Assist other Food & Beverage Outlets in their operations during peak hours if needed

Qualifications :

• Secondary education

EXPERIENCE

• Minimum 1year food and beverage serving experience
• Previous public contact and/or cashiering experience
• Additional foreign language is an asset (Russian)

Remote Work :

No

Employment Type :

Fulltime