Waiters | Dubai | 5-Star Hotel

Recruit For Africa; Dubai; On-site; AED 22,000 - 33,000; Full time

Benefits offered by this job

Accommodation

Visa

Meals on duty

Transport

Medical insurance

Annual leave

Job summary

Waiters | Dubai | 5-Star Hotel is seeking professional waiters and head waiters to deliver exceptional guest service in a prestigious 5-star hotel in Dubai.

Our client is a luxury hotel in Dubai, renowned for world-class hospitality, elegant dining venues, and unforgettable guest experiences. You will work with an international clientele, maintaining the highest standards of service in a dynamic luxury environment.

Qualifications

• Experience in luxury hospitality required.
• Excellent verbal and written communication.
• Strong guest-service orientation and professionalism.

Responsibilities

• Provide outstanding, professional, courteous service to all guests.
• Accurately take and relay orders to kitchen and bar teams.
• Serve meals and beverages according to luxury standards.
• Maintain knowledge of menu items, ingredients and pairings.
• Engage with guests to ensure satisfaction and upsell where appropriate.
• Prepare and reset tables to the highest standards.
• Handle billing procedures accurately and efficiently.
• Collaborate with team to ensure smooth service and operations.
• Address guest concerns professionally and escalate when needed.
• Adhere to all hygiene and safety regulations.

Skills

Guest Service

Communication

Presentation

Teamwork

Attention to Detail

Problem Solving

Flexibility

Customer Focus

Job description

Waiters | Dubai | 5-Star Hotel

We are seeking professional WAITERS and HEAD WAITERS to deliver exceptional guest service in a prestigious 5-star hotel in Dubai.

Our client is a luxury 5-star hotel in Dubai, renowned for its world-class hospitality, elegant dining venues, and commitment to delivering unforgettable guest experiences. The hotel welcomes an international clientele and maintains the highest standards of service excellence, creating an exciting environment for hospitality professionals who are passionate about guest satisfaction and luxury service.

Waiters – Role Overview

As a Waiter, you will play a key role in ensuring every guest enjoys a seamless and memorable dining experience. You will be responsible for providing attentive, personalized service while maintaining the impeccable standards expected within a luxury hospitality environment. The ideal candidate will have a passion for hospitality, excellent communication skills, and the ability to anticipate guest needs in a fast-paced setting.

Working closely with restaurant supervisors, managers, chefs, and fellow service team members, you will contribute to creating a welcoming atmosphere where guests receive exceptional service from arrival to departure.

Waiters – Key Responsibilities

• Guest Service: Provide outstanding, professional, and courteous service to all guests throughout their dining experience.
• Order Taking: Accurately take food and beverage orders and communicate them effectively to the kitchen and bar teams.
• Food & Beverage Service: Serve food and beverages according to established luxury hospitality standards.
• Menu Knowledge: Develop and maintain comprehensive knowledge of menu offerings, ingredients, preparation methods, and beverage selections.
• Guest Engagement: Build positive relationships with guests by responding promptly to requests and ensuring complete satisfaction.
• Upselling: Recommend menu items, specialty dishes, beverages, and promotions to enhance the guest experience.
• Table Management: Prepare, arrange, and maintain dining tables to the highest standards of presentation and cleanliness.
• Billing Procedures: Prepare and process guest bills accurately while handling payments according to hotel procedures.
• Team Collaboration: Work closely with colleagues and management to ensure smooth daily operations and efficient service delivery.
• Complaint Resolution: Address guest concerns professionally and elevate issues when required to ensure satisfactory outcomes.
• Hygiene & Safety: Adhere to all food safety, hygiene, health, and safety regulations at all times.
• Operational Excellence: Support restaurant opening and closing procedures and contribute to maintaining premium service standards.

Waiters – Candidate Profile

• Experience: Minimum 1-3 years’ experience as a waiter within a luxury hotel, fine-dining restaurant, upscale casual dining venue, or hospitality environment.
• Communication Skills: Excellent verbal communication skills with a confident and professional approach to guest interaction.
• Customer Focus: Strong commitment to delivering exceptional guest experiences and exceeding expectations.
• Presentation: Well-groomed, professional appearance with a positive attitude and outgoing personality.
• Product Knowledge: Ability to learn menu details, food pairings, and beverage offerings quickly and accurately.
• Teamwork: Strong interpersonal skills and the ability to work effectively within a multicultural team environment.
• Attention to Detail: Ability to maintain accuracy while working efficiently during busy service periods.
• Problem Solving: Ability to remain calm under pressure and handle guest requests and concerns professionally.
• Flexibility: Willingness to work shifts, weekends, evenings, and public holidays as required by operational needs.

Salary on Offer

• Waiters AED 2,000 – 2,500 Basic Salary
• Head Waiters AED 2,500 – 3,000
• Accommodation, visa, meals on duty, transport, medical insurance, and annual leave