Waiteress - DoubleTree by Hilton Sharjah

Hilton; Sharjah; On-site; AED 24,000 - 36,000; Full time

Job summary

Join a leading global hospitality company as a Waiter/ess, where you'll be at the forefront of delivering exceptional guest experiences. In this dynamic role, you'll manage guest queries, ensure high standards of food and beverage service, and uphold the company's grooming standards. If you have a passion for customer service and thrive in a team-oriented environment, this position offers a unique opportunity to grow within a renowned brand. Embrace the chance to be part of a mission that fills the earth with the warmth of hospitality every day.

Qualifications

• Demonstrated commitment to high levels of customer service.
• Ability to manage guest queries effectively.

Responsibilities

• Serve guests in a friendly and efficient manner.
• Ensure high standards of food and beverage orders.

Skills

Good communication skills

Customer service

Flexibility

Teamwork

Education

Experience in Food and Beverage department

Knowledge of Food Hygiene Regulations

Job description

EOE/AA/Disabled/Veterans

Position: Waiter/ess

Overview: A Waiter/ess is responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience while having extensive knowledge of menu offerings.

What will I be doing?

As a Waiter/ess, you will be responsible for:

1. Managing guest queries in a friendly, timely, and efficient manner.
2. Ensuring knowledge of the menu and all products.
3. Ensuring Food and Beverage orders are of a consistently high standard and delivered promptly.
4. Practicing Hilton Grooming standards, including uniform, dress code, cleanliness, and personal hygiene.
5. Complying with hotel security, fire regulations, and all health and safety legislation.

What are we looking for?

To succeed in this role, you should demonstrate the following attitude, behaviors, skills, and values:

• Good communication skills.
• Commitment to delivering high levels of customer service.
• Flexibility to respond to various work situations.
• Ability to work independently or in teams.

Preferred qualifications include:

• Experience in Food and Beverage department and/or industry.
• Knowledge of Food Hygiene Regulations.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered the finest in accommodations, service, amenities, and value to business and leisure travelers. We are dedicated to providing exceptional guest experiences across our global brands. Our vision is to fill the earth with the light and warmth of hospitality, uniting us as a team to create remarkable hospitality experiences worldwide every day. Our Team Members are at the heart of this mission!