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Waiter Yacht Club

Marriott Hotels Resorts

Dubai

On-site

AED 30,000 - 50,000

Full time

30+ days ago

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Job summary

Join a forward-thinking company where you can showcase your exceptional customer service skills in a vibrant hospitality environment. As a vital team member, you'll serve food and beverages, ensuring guests have a memorable dining experience. Your role will involve communicating effectively with the kitchen, maintaining cleanliness, and adhering to safety standards. This position offers a unique opportunity to work in a dynamic setting, interact with diverse guests, and contribute to a team dedicated to excellence. If you are passionate about hospitality and eager to make a difference, this is the perfect role for you.

Qualifications

  • 1+ year of related work experience in a hospitality setting.
  • High school diploma or equivalent required.

Responsibilities

  • Serve food and beverages to guests while ensuring satisfaction.
  • Maintain cleanliness and adhere to safety policies.

Skills

Customer Service
Communication Skills
Attention to Detail
Teamwork
Problem Solving

Education

High School Diploma or G.E.D.

Tools

MICROS System

Job description

Description

POSITION SUMMARY

Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, recook orders, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Record transactions in the MICROS system at the time of order. Check in with guests to ensure satisfaction with each food course and/or beverages. Maintain cleanliness of work areas, china, glass, etc. throughout the day. Complete closing duties including restocking items and turning off lights. Present a physical and accurate check to the guest and process payment.

Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to the manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support the team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None.

Marriott International is an equal opportunity employer, believes in hiring a diverse workforce, and sustaining an inclusive, people-first environment. We are committed to nondiscrimination on any protected basis such as disability and veteran status or any other basis covered under applicable law.

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