Waiter/Waitress - Premier Lounge

Sofitel; Dubai; On-site; AED 45,000 - 78,000; Full time

Job summary

Sofitel Dubai The Palm is seeking a guest-oriented F&B outlet team member. You will prepare the outlet, take orders, upsell where possible and ensure smooth service according to brand standards. Fluency in English and hospitality passion are essential.

Based in the United Arab Emirates, you will work in a luxury beachfront resort environment, upholding high service standards and guest satisfaction in a dynamic, 5-star setting.

Qualifications

• Experience in a luxury hotel or established restaurant environment.
• Based in the United Arab Emirates.
• Fluent English speaker.

Responsibilities

• Prepare the outlet for operation, including mise-en-place, setting and resetting tables, light cleaning and other tasks.
• Take food and beverage orders from guests and upsell where possible.
• Use the outlet POS system and ensure orders are recorded correctly.

Skills

Guest service

Upselling

English fluency

Job description

Company Description

Discover the warm hospitality of Sofitel Dubai The Palm, a luxurious 5-star beachfront resort nested on the East Crescent of the renowned Palm Jumeirah.

Nestled amongst lush greenery on the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropical and relaxing sanctuary, only a short distance away from the vibrant, buzzing metropolis of Dubai.

With touches of French elegance interlaced throughout the resort, we invite guests to enjoy an environment “Where life lives” and indulge in excellence.

The resort comprises of 360 contemporary guest rooms and suites, 182 serviced apartments, 4 ultra-luxury villas, Sofitel Spa with L’Occitane, Fitness Centre, Kids Club and offers a large variety of dining options with 7 restaurants, 5 bars, and lounges.

Job Description

• To be familiar with all food and beverage items on the outlet menu.
• To prepare the outlet for operation, including mise-en-place, setting and resetting tables, light cleaning and other assigned tasks.
• To take food and beverage orders from guests, upselling wherever possible.
• To utilize the outlet point-of-sales system as prescribed
• To ensure that all sales are properly recorded, following prescribed procedures for ordering, voiding or correcting items.
• To serve food and beverages according to the standards established.
• To clear tables and removes dirty dishes to the dish area.
• To complete opening and closing duties as assigned.
• To be flexible wherever possible in meeting special requests from guests for specific food and beverage preparation methods and ingredients.
• To follow presentation guidelines as established by the Food & Beverage Manager.
• To maintain the assigned station / section in a clean and orderly manner at all times.
• To ensure that all company minimum brand standards are implemented, and that optional brand standards are implemented where appropriate

Qualifications

• Have prior experience within a similar luxury hotel/established restaurant environment.
• Be fun, energetic and have a passion for hospitality.
• Already be based in the United Arab Emirates.
• Fluent English speaker