Waiter/Waitress, Millennium Lounge

Kerzner International; Dubai; On-site; AED 56,000 - 89,000; Full time

Job summary

The Meydan Hotel in Dubai seeks a Waiter/Waitress to deliver exceptional Food & Beverage service within a luxury, five-star setting at the Meydan Racecourse. You will demonstrate product knowledge and guest‑centric service to ensure memorable experiences.

The role emphasizes upselling, teamwork, and professional guest interactions across shifts; fluency in English is essential and hospitality experience is preferred. A dynamic, guest‑facing position in a renowned venue awaits.

Qualifications

• Fluent English is required.
• Experience in hospitality, preferably five-star settings, is valuable.
• Ability to upsell and suggest menu enhancements to guests.

Responsibilities

• Ensure all colleagues’ activities adhere to The Meydan Hotel quality standards.
• Provide a link between kitchen and service areas.
• Provide table and/or counter service of beverages.
• Be updated with food and beverages knowledge to carry out duties.
• Provide advice on food and beverages to guests.
• Receive and store food and beverages adhering to hygiene regulations.
• Monitor quality of food and beverages and report to Outlet Manager or Leader.
• Use up-selling techniques to exceed guests’ expectations and increase revenue.
• Possess basic food and beverage knowledge.

Skills

Fluent English

Hospitality experience

Upselling skills

Job description

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Situated at the heart of Dubai’s world-renowned Meydan Racecourse, The Meydan Hotel offers an elevated hospitality experience where contemporary luxury meets dynamic energy. Overlookingone ofthe world’s most iconic horse racing destinations, our hoteloffersexceptional culinary experiences, spacious rooms with panoramic views, and seamless service to create unforgettable moments for every guest. Whether welcoming leisure travellers, business delegates, or racing enthusiasts, we are driven by a passion to deliver personalised, heartfelt hospitality and to exceed expectations at every turn.

Job Summary

The Waiter/Waitress will perform assigned tasks to The Meydan Hotel Food & Beverage standards, display good salesmanship in up-selling skills, coordinate with other Colleagues on special guest requests. Demonstrate excellent product knowledge, telephone skills and etiquette. Displays teamwork attitude toward all Colleagues. Communicate with guests and report guests’ feedback to the Team Leader and Manager to ensure high food and beverage, and service quality level is always maintained.

Key Responsibilities

• Ensure all Colleagues’ activities adhere to and support The Meydan Hotel Quality Standards.
• Provide a link between kitchen and service areas.
• Provide table and/or counter service of alcoholic/non-alcoholic beverages.
• Be updated with food and beverages knowledge required to carry out duties.
• Provide advice on food and beverages to guests.
• Receive and store food and beverages adhering to all food hygiene regulations and procedures.
• Consistently monitor quality of food and beverages being served and report to Outlet Manager or Outlet Team Leader.
• Actively use up-selling techniques to exceed guests’ expectations and increase revenue.
• Must have basic food and beverage knowledge.

Skills, Experience & Educational Requirements

• Fluency in English is essential; any additional languages is preferable.
• Any job experience in the Hospitality sector and/or Food & Beverage department in a Lodge environment (preferably five star) is a valuable addition.
• Ability to lift heavy objects to complete duties and guest requests.
• Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision.
• Ability to have strong guest-oriented services and communication skills.

Our company is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, innovative, inclusive, and inspiring in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.