Waiter/Waitress, Millennium Lounge

Kerzner International Management; Dubai; On-site; AED 30,000 - 60,000; Full time

Job summary

The Meydan Hotel in Dubai is seeking a skilled Waiter/Waitress to join the Meydan Lounge team. You will perform assigned tasks to meet The Meydan Hotel Food & Beverage standards, demo strong salesmanship in up-selling, and coordinate with colleagues on guest requests. Excellent product knowledge and professional etiquette are required.

Fluency in English and prior hospitality experience are preferred. The role involves facilitating guest service with teamwork, and reporting guest feedback to

Qualifications

• Fluent English is essential.
• Experience in hospitality, especially in Food & Beverage, is valuable.
• Ability to lift heavy objects and assist guests.

Responsibilities

• Provide table and counter service of beverages ( alcoholic and non-alcoholic).
• Upsell items to guests to enhance revenue.
• Coordinate with kitchen and service teams to meet guest requests.
• Maintain knowledge of food and beverage offerings and hygiene standards.
• Deliver high-quality guest service with attention to detail and courtesy.

Skills

English fluency

Guest service

Teamwork

Job description

Waiter/Waitress, Millennium Lounge
(20841)

Situated at the heart of Dubai’s world-renowned Meydan Racecourse, The Meydan Hotel offers an elevated hospitality experience where contemporary luxury meets dynamic energy. Overlookingone ofthe world’s most iconic horse racing destinations, our hoteloffersexceptional culinary experiences, spacious rooms with panoramic views, and seamless service to create unforgettable moments for every guest. Whether welcoming leisure travellers, business delegates, or racing enthusiasts, we are driven by a passion to deliver personalised, heartfelt hospitality and to exceed expectations at every turn.

Job Summary

The Waiter/Waitress will perform assigned tasks to The Meydan Hotel Food & Beverage standards, display good salesmanship in up-selling skills, coordinate with other Colleagues on special guest requests. Demonstrate excellent product knowledge, telephone skills and etiquette. Displays teamwork attitude toward all Colleagues. Communicate with guests and report guests’ feedback to the Team Leader and Manager to ensure high food and beverage, and service quality level is always maintained.

Key Responsibilities

• Ensure all Colleagues’ activities adhere to and support The Meydan Hotel Quality Standards.
• Provide a link between kitchen and service areas.
• Provide table and/or counter service of alcoholic/non-alcoholic beverages.
• Be updated with food and beverages knowledge required to carry out duties.
• Provide advice on food and beverages to guests.
• Receive and store food and beverages adhering to all food hygiene regulations and procedures.
• Consistently monitor quality of food and beverages being served and report to Outlet Manager or Outlet Team Leader.
• Actively use up-selling techniques to exceed guests’ expectations and increase revenue.
• Must have basic food and beverage knowledge.

Skills, Experience & Educational Requirements

• Fluency in English is essential; any additional languages is preferable.
• Any job experience in the Hospitality sector and/or Food & Beverage department in a Lodge environment (preferably five star) is a valuable addition.
• Ability to lift heavy objects to complete duties and guest requests.
• Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision.
• Ability to have strong guest-oriented services and communication skills.

Our company is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, innovative, inclusive, and inspiring in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.