Waiter / Waitress - Mekong

Anantara Mina Al Arab Ras Al Khaimah Resort; Ras Al Khaimah; On-site; AED 45,000 - 67,000; Full time

Job summary

Anantara Mina Al Arab Ras Al Khaimah Resort in Ras Al Khaimah is seeking a customer-focused F&B attendant to support high-quality guest service. You will take accurate food and beverage orders, handle cash, and operate the POS system while working as part of a dynamic hotel team.

The role emphasizes familiarity with menu items, hygiene practices, and a calm, professional demeanor during peak periods. Training and collaboration with departments ensure a smooth guest experience.

Qualifications

• Excellent customer service and communication skills.
• Ability to take accurate food and beverage orders.
• Knowledge of food, beverages, and menu items.
• Basic understanding of food safety and hygiene practices.
• Ability to handle cash and operate a POS system.
• Strong teamwork and interpersonal skills.
• Good time management and multitasking abilities.
• Ability to remain calm and professional during busy periods.

Responsibilities

• Work as a team with colleagues in all departments to ensure timely service and smooth operation.
• Follow all hotel policies and standard operating procedures for guest service and personal grooming.
• Maintain knowledge of menu items and hotel services to answer guest questions.
• Operate the Point of Sale equipment and follow cash handling procedures.
• Assist in room service and dining areas, including tray pickup and breakdown.
• Maintain a clean, safe, and organized work station and dining areas.
• Participate in all training sessions to continually improve skills and guest satisfaction.

Skills

Customer service

Communication

Teamwork

Multitasking

Cash handling

POS operation

Tools

POS system

Job description

Job Location:Anantara Mina Al Arab Ras Al Khaimah ResortAnantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning ‘without end’, our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression — for our guests and for our people.Founded in 2001 in Thailand, we have since expanded across the world, welcoming guests in some of the world’s most captivating locales — from pristine beaches and private islands to ancient sites and vibrant metropolises. If you are driven by a passion for generosity, warmth and heartfelt hospitality, Anantara offers a career without limits.Escape to Ras Al Khaimah for beach, desert, and mountain adventures. The northernmost emirate of the UAE, Ras Al Khaimah enjoys a more tranquil rhythm, yet is only 45 minutes from Dubai. Anantara Mina Ras Al Khaimah Resort offers overwater luxury on the Arabian Gulf in a pristine eco-sanctuary.Nature lovers will relish the open terrain of Ras Al Khaimah. From balmy waters to golden shorelines to rugged desert, adventure abounds. Charter a yacht and sail off into the sunset. Ride across rolling dunes and conquer the mountain peak of Jebel Jais.To work as a team with colleagues in all departments, to ensure timely service and a smooth running operation.To understand and adhere to all hotel policies and Standard Operating Procedures with regard to guest service, how to run the operation, and personal discipline and grooming.Check out with your Supervisor before leaving your station or the floor for any reasonTo have a full knowledge of the services and facilities provided by the hotel in order to answer any questions the guests may have.Follow all safety policies to ensure a safe work areaFollow all reasonable work-related requests made by a Manager or Supervisor which may be outside your normal job activities, to achieve complete guest satisfaction and service throughout the HotelMaintain your station in accordance with standards at all timesDevelop a complete knowledge of menusLearn and correctly use the Point of Sale equipment and follow proceduresTo maintain strict security measures when entering guest rooms, to maintain the privacy rights of our guests.Actively participate in all training meetings, to continually develop professional skills and increase guest satisfaction.Check corridors for trays when returning from taking orders (Room Service)Clean and break down trays in dish area, watching for condiments, salt, pepper, sugars, salt & pepper, etc.Performing related duties and special projects as assigned.Qualifications:Excellent customer service and communication skills.Ability to take accurate food and beverage orders.Knowledge of food, beverages, and menu items.Basic understanding of food safety and hygiene practices.Ability to handle cash and operate a POS (Point of Sale) system.Strong teamwork and interpersonal skills.Good time management and multitasking abilities.Ability to remain calm and professional during busy periodsNot the right fit? Set up email alerts as new job postings become available that meet your interest!