Waiter/Waitress - Maui

21c Museum Hotels; Dubai; On-site; AED 30,000 - 50,000; Full time

Job summary

An established industry player in the hospitality sector is seeking enthusiastic individuals to join their team in a luxurious beachfront resort. This role offers the opportunity to engage with guests, providing exceptional service while showcasing your knowledge of food and beverages. You'll be part of a vibrant and energetic environment where your passion for hospitality can shine. Join a team that values excellence and creativity, and contribute to creating memorable experiences for guests in a stunning tropical setting.

Qualifications

• Experience in a luxury hotel or established restaurant.
• Fluent in English and passionate about hospitality.

Responsibilities

• Prepare the outlet for operation and take food and beverage orders.
• Serve food and beverages according to established standards.
• Maintain cleanliness and follow brand standards.

Skills

Food and Beverage Knowledge

Customer Service

Upselling Techniques

Point-of-Sales System Usage

Education

High School Diploma

Hospitality Management Certification

Job description

Company Description

Discover the warm hospitality of Sofitel Dubai The Palm, a luxurious 5-star beachfront resort nested on the East Crescent of the renowned Palm Jumeirah.

Nestled amongst lush greenery on the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropical and relaxing sanctuary, only a short distance away from the vibrant, buzzing metropolis of Dubai.

With touches of French elegance interlaced throughout the resort, we invite guests to enjoy an environment “Where life lives” and indulge in excellence.

The resort comprises 360 contemporary guest rooms and suites, 182 serviced apartments, 4 ultra-luxury villas, Sofitel Spa with L’Occitane, Fitness Centre, Kids Club, and offers a large variety of dining options with 7 restaurants, 5 bars, and lounges.

Job Description

1. Be familiar with all food and beverage items on the outlet menu.
2. Prepare the outlet for operation, including mise-en-place, setting and resetting tables, light cleaning, and other assigned tasks.
3. Take food and beverage orders from guests, upselling wherever possible.
4. Utilize the outlet point-of-sales system as prescribed.
5. Ensure all sales are properly recorded, following prescribed procedures for ordering, voiding, or correcting items.
6. Serve food and beverages according to the standards established.
7. Clear tables and remove dirty dishes to the dish area.
8. Complete opening and closing duties as assigned.
9. Be flexible in meeting special requests from guests for specific food and beverage preparation methods and ingredients.
10. Follow presentation guidelines as established by the Food & Beverage Manager.
11. Maintain the assigned station/section in a clean and orderly manner at all times.
12. Ensure that all company minimum brand standards are implemented, and optional brand standards are followed where appropriate.

Qualifications

• Prior experience within a similar luxury hotel or established restaurant environment.
• Fun, energetic, and passionate about hospitality.
• Currently based in the United Arab Emirates.
• Fluent in English.