Waiter/Waitress - Maui

Fairmont Hotels & Resorts; Dubai; On-site; AED 30,000 - 60,000; Full time

Job summary

Join a prestigious luxury hotel that embodies the essence of hospitality and elegance. As a key member of our team, you will engage with guests, ensuring their dining experience is exceptional. Your role will involve preparing the outlet for service, taking orders, and serving food and beverages with flair. We seek energetic individuals who thrive in a vibrant environment and are passionate about providing outstanding service. This is an exciting opportunity to contribute to a renowned establishment where your skills will shine and your efforts will be recognized.

Qualifications

• Experience in a luxury hotel or established restaurant environment.
• Fluent in English with a passion for hospitality.

Responsibilities

• Prepare the outlet for operation and take guest orders.
• Serve food and beverages according to established standards.
• Maintain cleanliness and order in the assigned station.

Skills

Customer Service

Food and Beverage Knowledge

Upselling Techniques

Flexibility

Education

High School Diploma

Hospitality Management Degree

Tools

Point-of-Sales System

Job description

Company Description

Discover the warm hospitality of Sofitel Dubai The Palm, a luxurious 5-star beachfront resort nestled on the East Crescent of the renowned Palm Jumeirah.

Nestled amongst lush greenery on the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropical and relaxing sanctuary, only a short distance away from the vibrant, buzzing metropolis of Dubai.

With touches of French elegance interlaced throughout the resort, we invite guests to enjoy an environment “Where life lives” and indulge in excellence.

The resort comprises 360 contemporary guest rooms and suites, 182 serviced apartments, 4 ultra-luxury villas, Sofitel Spa with L’Occitane, Fitness Centre, Kids Club, and offers a large variety of dining options with 7 restaurants, 5 bars, and lounges.

Job Description

1. Be familiar with all food and beverage items on the outlet menu.
2. Prepare the outlet for operation, including mise-en-place, setting and resetting tables, light cleaning, and other assigned tasks.
3. Take food and beverage orders from guests, upselling wherever possible.
4. Utilize the outlet point-of-sales system as prescribed.
5. Ensure all sales are properly recorded, following prescribed procedures for ordering, voiding, or correcting items.
6. Serve food and beverages according to the standards established.
7. Clear tables and remove dirty dishes to the dish area.
8. Complete opening and closing duties as assigned.
9. Be flexible in meeting special requests from guests for specific food and beverage preparation methods and ingredients.
10. Follow presentation guidelines as established by the Food & Beverage Manager.
11. Maintain the assigned station/section in a clean and orderly manner at all times.
12. Ensure that all company minimum brand standards are implemented, and optional brand standards are applied where appropriate.

Qualifications

• Have prior experience within a similar luxury hotel/established restaurant environment.
• Be fun, energetic, and passionate about hospitality.
• Already based in the United Arab Emirates.
• Fluent in English.