Waiter/Waitress - Maui

Accor Hotels; Dubai; On-site; AED 30,000 - 50,000; Full time

Job summary

An established industry player in luxury hospitality is seeking enthusiastic individuals to join their vibrant team. This role involves engaging with guests, providing exceptional service, and ensuring a memorable dining experience in a stunning beachfront resort. With a focus on excellence and attention to detail, you will have the opportunity to showcase your passion for hospitality in a dynamic environment. If you thrive in a fast-paced setting and enjoy making guests feel special, this position is perfect for you.

Qualifications

• Prior experience in a luxury hotel or established restaurant.
• Fluent in English with a passion for hospitality.

Responsibilities

• Prepare the outlet for operation and serve food and beverages.
• Take orders and upsell items to guests.
• Maintain cleanliness and adhere to brand standards.

Skills

Food and Beverage Knowledge

Customer Service

Upselling Techniques

Point-of-Sales System

Education

Experience in Luxury Hospitality

Job description

Company Description

Discover the warm hospitality of Sofitel Dubai The Palm, a luxurious 5-star beachfront resort nestled on the East Crescent of the renowned Palm Jumeirah.

Nestled amongst lush greenery on the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropical and relaxing sanctuary, only a short distance away from the vibrant, buzzing metropolis of Dubai.

With touches of French elegance interlaced throughout the resort, we invite guests to enjoy an environment “Where life lives” and indulge in excellence.

The resort comprises 360 contemporary guest rooms and suites, 182 serviced apartments, 4 ultra-luxury villas, Sofitel Spa with L’Occitane, Fitness Centre, Kids Club, and offers a large variety of dining options with 7 restaurants, 5 bars, and lounges.

Job Description

1. Be familiar with all food and beverage items on the outlet menu.
2. Prepare the outlet for operation, including mise-en-place, setting and resetting tables, light cleaning, and other assigned tasks.
3. Take food and beverage orders from guests, upselling wherever possible.
4. Utilize the outlet point-of-sales system as prescribed.
5. Ensure all sales are properly recorded, following prescribed procedures for ordering, voiding, or correcting items.
6. Serve food and beverages according to established standards.
7. Clear tables and remove dirty dishes to the dish area.
8. Complete opening and closing duties as assigned.
9. Be flexible in meeting special requests from guests for specific food and beverage preparation methods and ingredients.
10. Follow presentation guidelines as established by the Food & Beverage Manager.
11. Maintain the assigned station/section in a clean and orderly manner at all times.
12. Ensure that all company minimum brand standards are implemented, and that optional brand standards are implemented where appropriate.

Qualifications

1. Have prior experience within a similar luxury hotel/established restaurant environment.
2. Be fun, energetic, and have a passion for hospitality.
3. Already based in the United Arab Emirates.
4. Fluent English speaker.