Waiter/Waitress - Maui

Accor Hotels; Dubai; On-site; AED 30,000 - 50,000; Full time

Job summary

An established industry player seeks dynamic individuals to join their team at a luxurious beachfront resort in Dubai. As part of a vibrant hospitality environment, you will be responsible for providing exceptional service, preparing the dining area, and ensuring guest satisfaction through your knowledge of food and beverages. This role offers a unique opportunity to work in a stunning location, surrounded by a supportive team dedicated to excellence. If you are passionate about hospitality and enjoy engaging with guests, this position is perfect for you.

Qualifications

• Experience in a luxury hotel or established restaurant environment.
• Passionate and energetic about hospitality.

Responsibilities

• Prepare the outlet for operation and serve food and beverages.
• Take orders and upsell items to enhance guest experience.

Skills

Customer Service

Food and Beverage Knowledge

Upselling Techniques

Flexibility

Education

Experience in Luxury Hospitality

Fluency in English

Tools

Point-of-Sales System

Job description

Company Description

Discover the warm hospitality of Sofitel Dubai The Palm, a luxurious 5-star beachfront resort nested on the East Crescent of the renowned Palm Jumeirah.

Nestled amongst lush greenery on the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropical and relaxing sanctuary, only a short distance away from the vibrant, buzzing metropolis of Dubai.

With touches of French elegance interlaced throughout the resort, we invite guests to enjoy an environment “Where life lives” and indulge in excellence.

The resort comprises 360 contemporary guest rooms and suites, 182 serviced apartments, 4 ultra-luxury villas, Sofitel Spa with L’Occitane, Fitness Centre, Kids Club, and offers a large variety of dining options with 7 restaurants, 5 bars, and lounges.

Job Description

1. Be familiar with all food and beverage items on the outlet menu.
2. Prepare the outlet for operation, including mise-en-place, setting and resetting tables, light cleaning, and other assigned tasks.
3. Take food and beverage orders from guests, upselling wherever possible.
4. Utilize the outlet point-of-sales system as prescribed.
5. Ensure all sales are properly recorded, following procedures for ordering, voiding, or correcting items.
6. Serve food and beverages according to established standards.
7. Clear tables and remove dirty dishes to the dish area.
8. Complete opening and closing duties as assigned.
9. Be flexible in meeting special requests from guests for specific food and beverage preparation methods and ingredients.
10. Follow presentation guidelines as established by the Food & Beverage Manager.
11. Maintain the assigned station/section in a clean and orderly manner at all times.
12. Ensure all company minimum brand standards are implemented, and optional brand standards are followed where appropriate.

Qualifications

1. Have prior experience within a similar luxury hotel/established restaurant environment.
2. Be fun, energetic, and passionate about hospitality.
3. Already based in the United Arab Emirates.
4. Fluent in English.