Waiter / Waitress - Lexington Grill (Steak House) - Waldorf Astoria Ras Al Khaimah

Hilton; Ras Al Khaimah; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality company seeks a Waiter/Waitress at its Lexington Grill in Ras Al Khaimah. You will be responsible for ensuring guests receive exceptional service, maintaining cleanliness, and maximizing dining revenue through effective upselling. Candidates should have strong interpersonal skills and a commitment to high service standards.

Qualifications

• Warm personality and smart presentation.
• Ability to listen and respond to demands.
• Experience in a similar position is advantageous.

Responsibilities

• Ensure timely service of food and drinks.
• Maintain cleanliness to health and safety standards.
• Upsell menu items to maximize revenue.

Skills

Interpersonal skills

Communication skills

Customer service

Ability to work under pressure

Job description

A Waiter/Waitress at Lexington Grill (Steak House) is responsible for providing Guests with food and drink as requested in an efficient manner and according to proper procedure and bar regulations.

What will I be doing?

As a Waiter/Waitress at Lexington Grill (Steak House), you will be responsible for providing Guests with food and drink as requested in an efficient manner and according to proper procedure and bar regulations. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Ensure all tables receive their food and drink as requested
• Maintain the cleanliness of all equipment used during shifts
• Maintain cleanliness of the restaurant and stores to Health, Safety and Hygiene standards at all times
• Show complete awareness of all the food and drink menus and readiness to explain and recommend food and drink contents
• Comply with Company Health and Safety, and Fire Regulations and procedures
• Adhere to the Company disciplinary policy when necessary
• Maximize revenue and increase average spend per person through upselling, high customer service standards, effective training and motivational techniques
• Demonstrate a perfect knowledge of all beverages served in the bar, how beverages are prepared (to recipe) and presented, and how Bar personnel are trained to possess this knowledge and the application of it
• Meet or exceed the monthly drink profit margin target
  
  
  

What are we looking for?

A Waiter/Waitress at Lexington Grill (Steak House) serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• A warm personality, attentive and smartly presentable
• Ability to listen and respond to demanding Guest needs
• Excellent interpersonal and communication skills
• Accountable and resilient
• Committed to delivering high levels of customer service
• Ability to work under pressure
  
  
  

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Prior experience in a similar position, especially within fine dining establishments.
• Passion for delivering exceptional levels of guest service
  
  
  

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Work Locations

Waldorf Astoria Ras Al Khaimah

Schedule

Full-time

Brand

Waldorf Astoria Hotels & Resorts

Job

Bars and Restaurants