Waiter/Waitress - Laguna

Accor; United Arab Emirates; On-site; AED 30,000 - 50,000; Full time

Job summary

Join a vibrant team at a luxurious beachfront resort, where you will be immersed in a world of hospitality excellence. As a key member of the food and beverage team, you will engage with guests, ensuring their dining experience is exceptional. Your role will involve preparing the outlet for service, taking orders, and maintaining high standards of cleanliness and presentation. This is a fantastic opportunity to work in a dynamic environment that values fun and energy, all while being part of a renowned establishment in the heart of Dubai. If you're passionate about hospitality and eager to make guests feel special, this position is perfect for you.

Qualifications

• Prior experience in a luxury hotel or established restaurant.
• Fluent in English with a passion for hospitality.

Responsibilities

• Prepare the outlet for operation, including mise-en-place.
• Take food and beverage orders, upselling where possible.
• Maintain cleanliness and orderliness of the assigned station.

Skills

Customer Service

Food and Beverage Knowledge

Upselling Techniques

Flexibility in Service

Education

Experience in Luxury Hospitality

Tools

Point-of-Sales System

Job description

Company Description

Discover the warm hospitality of Sofitel Dubai The Palm, a luxurious 5-star beachfront resort nested on the East Crescent of the renowned Palm Jumeirah.

Nestled amongst lush greenery on the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropical and relaxing sanctuary, only a short distance away from the vibrant, buzzing metropolis of Dubai.

With touches of French elegance interlaced throughout the resort, we invite guests to enjoy an environment Where life lives and indulge in excellence.

The resort comprises of 360 contemporary guest rooms and suites, 182 serviced apartments, 4 ultra-luxury villas, Sofitel Spa with L'Occitane, Fitness Centre, Kids Club and offers a large variety of dining options with 7 restaurants, 5 bars, and lounges.

Job Description

• To be familiar with all food and beverage items on the outlet menu.
• To prepare the outlet for operation, including mise-en-place, setting and resetting tables, light cleaning and other assigned tasks.
• To take food and beverage orders from guests, upselling wherever possible.
• To utilize the outlet point-of-sales system as prescribed
• To ensure that all sales are properly recorded, following prescribed procedures for ordering, voiding or correcting items.
• To serve food and beverages according to the standards established.
• To clear tables and removes dirty dishes to the dish area.
• To complete opening and closing duties as assigned.
• To be flexible wherever possible in meeting special requests from guests for specific food and beverage preparation methods and ingredients.
• To follow presentation guidelines as established by the Food & Beverage Manager.
• To maintain the assigned station / section in a clean and orderly manner at all times.
• To ensure that all company minimum brand standards are implemented, and that optional brand standards are implemented where appropriate
  
  

Qualifications

• Have prior experience within a similar luxury hotel/established restaurant environment.
• Be fun, energetic and have a passion for hospitality.
• Already based in the United Arab Emirates.
• Fluent English speaker