Waiter / Waitress - Banquets

AccorHotel; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

AccorHotel is seeking a Waiter/Waitress for banquets at DELANO Dubai, where you'll provide exceptional service during events. This role requires luxury hospitality experience, attention to detail, and a commitment to guest satisfaction. Join us to create memorable experiences in a high-end environment.

Qualifications

• Proven track record in luxury hospitality.
• Exceptional communication and interpersonal skills.
• Understanding of luxury hotel operations and service protocols.

Responsibilities

• Greet and assist guests courteously and professionally.
• Set up and clean banquet areas for events.
• Work with banquet staff for timely service delivery.

Skills

Communication

Interpersonal Skills

Customer Service

Education

Bachelor's degree in Hospitality Management

Job description

Summary: Provide exceptional service to guests during banquets and events by ensuring efficient and professional food and beverage service. Assist in setting up and breaking down banquet areas, and deliver a positive guest experience.

Key Responsibilities:

• Service: Greet and assist guests in a courteous and professional manner. Serve food and beverages according to banquet/event specifications.
• Setup & Cleanup: Set up banquet areas, including tables, chairs, linens, and tableware. Clean and reset tables and banquet spaces as needed.
• Coordination: Work closely with banquet staff and kitchen team to ensure timely and accurate delivery of food and beverages.
• Guest Interaction: Address guest inquiries and requests promptly and effectively. Handle any issues or complaints with professionalism and tact.
• Compliance: Follow all health and safety regulations, including proper food handling and sanitation practices.
• Support: Assist with event setup and breakdown, including moving furniture and equipment as required.

Desired Candidate Profile

Qualifications

• Luxury Experience: You have a proven track record in a luxury hospitality environment - luxury hotel, high-end restaurant, showcasing your ability to deliver sophisticated and discreet service that exceeds guest expectations.
• Exceptional Skills: Your communication and interpersonal skills are exemplary, allowing you to engage with guests in a refined manner that enhances their experience.
• Operational Knowledge: You re proficient in luxury hotel operations and management software, with a solid understanding of sophisticated service protocols that ensure smooth operations.
• Educational Background: A relevant educational qualification, such as a Bachelor s degree in Hospitality Management or equivalent experience, is preferred, aligning with our commitment to excellence.
• Great Personality: At DELANO Dubai, personality and experience are equally valued. We celebrate individuality and authenticity we want you to bring your unique self. Embracing diversity in all its forms, we provide opportunities for our personal and professional growth. If you have passion, the right attitude, and that essential spark, together, we can create memorable experiences.

As a Waiter / Waitress - Banquets at DELANO Dubai, you will be an essential part of creating extraordinary experiences for our guests. Your exceptional service, attention to detail, and commitment to delivering the highest standards of luxury hospitality will ensure that every banquet event runs seamlessly. With your professionalism and dedication, you will contribute to making each occasion at DELANO Dubai truly unforgettable.

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Ennismore, the fastest-growing lifestyle and leisure hospitality company, is bringing the iconic Delano brand to the UAE for the first time. When Delano South Beach arrived on the Miami scene in 1995, it introduced an entirely fresh take on 5-star luxury and marked the inception of lifestyle hospitality. Delano was celebrated for its blend of timeless elegance, modern design, and vibrant energy; it became the social hub, bringing together the who s who of the fashion and entertainment world. Guided by the same principles that propelled the original Delano to icon status, Delano Dubai will usher in a new era of sophisticated style and elevated service to the UAE.

Located on the pristine shores of Bluewaters Island, the Delano Dubai resort will boast an array of luxury rooms and suites, four exceptional culinary and mixology experiences, an ocean front swimming pool and a wellness studio.