Waiter/ Waitress

Anantara Mina Al Arab Ras Al Khaimah Resort; United Arab Emirates; On-site; AED 30,000 - 60,000; Full time

Job summary

An established industry player invites you to join their dynamic team in a stunning resort setting. This role offers the chance to provide exceptional service in a luxurious environment while engaging with guests from around the world. With a focus on attention to detail and effective communication, you'll play a key role in ensuring guests have an unforgettable dining experience. Embrace the opportunity to work in a vibrant atmosphere where your contributions will be valued, and your skills will shine. If you are passionate about hospitality and eager to make a difference, this is the perfect opportunity for you.

Qualifications

• Good proficiency in English; Russian speaker preferred.
• Must be well presented and professionally groomed.
• Team player with strong interpersonal skills.

Responsibilities

• Serve and clear food and beverage items professionally.
• Utilize the POS system for sales and cash-out procedures.
• Maintain cleanliness and orderliness of the restaurant.

Skills

Good communication skills

Customer service skills

Problem resolution skills

Team player

Attention to detail

Cash handling

Job description

Escape to Ras Al Khaimah for beach, desert, and mountain adventures. The northernmost emirate of the UAE, Ras Al Khaimah enjoys a more tranquil rhythm, yet is only 45 minutes from Dubai. Anantara Mina Al Arab Ras Al Khaimah Resort offers overwater luxury on the Arabian Gulf in a pristine eco-sanctuary.

Nature lovers will relish the open terrain of Ras Al Khaimah. From balmy waters to golden shorelines to rugged desert, adventure abounds. Charter a yacht and sail off into the sunset. Ride across rolling dunes and conquer the mountain peak of Jebel Jais.

Job Description

• Must know all menu items, their garnishes, contents and preparation methods and be able to relay that information to guests in a polite and concise way if asked.
• Serve and clear food and beverage items in an unobtrusive and professional manner
• Utilize the POS system to ring up sales, print checks, close checks and complete cash-out procedures
• Carry trays, bus and reset tables with linen, china, glass and silver
• Ascertain guests’ satisfaction and handle any problem which may arise, informing a manager of the problem and how it was resolved
• Follow cash and credit card procedures according to the guidelines of the accounting department
• Maintain a clean, neat and orderly restaurant throughout service
• Polish silver, refill salt, pepper and sugar, creamers, etc
• Ensure that work station is stocked with appropriate condiments at all times
• Report any guest comments regarding food and beverage to manager
• Conscientious handling and maintenance of operating equipment
• Learn and adhere to safety, sanitation and hygiene policies
• Maintain good working relationships with colleagues, and all other departments
• Maintain complete knowledge of all F&B services, outlets and hotel services/features
• Perform opening/closing side duties as assigned and set all tables according to standards
• Report to manager any kinds of deviation from set standard and procedures
• Ensure that all service and storage areas are kept safe and clean
• Help minimize waste, neglect, breakages and mishandling of supplies and equipment
• Carry out light cleaning and maintenance of the outlet
• Assist other Food & Beverage Outlets in their operations during peak hours if needed

Qualifications

• Good proficiency in the English language and preferred Russian Speaker
• Must be well presented and professionally groomed at all times
• Able to account and handle cash effectively and efficiently
• Good communication and customer contact skills; good problem resolution skills
• F&B product knowledge
• Team player with strong interpersonal skills and attention to detail