Waiter / Waitress

Hyatt Corporation; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading company in the hospitality industry seeks a Waiter/Waitress to provide high-level service to guests at their Dubai location. Responsibilities include serving food and beverage professionally, ensuring guest satisfaction, and managing payments. Candidates should ideally have a relevant degree or diploma in Hospitality or Tourism management with at least one year of experience.

Qualifications

• Minimum 1 year work experience in hotel operations.
• Good customer service, communication and interpersonal skills.

Responsibilities

• Serve Food & Beverage to guests in the assigned Place of Work.
• Provide courteous, professional, efficient service to maximize guest satisfaction.
• Handle cash and credit card payments.

Skills

Customer service

Communication

Interpersonal skills

Education

Relevant degree or diploma in Hospitality or Tourism management

Job description

Andaz Andaz Dubai The Palm United Arab EmiratesBars / Restaurants / OutletsHourly / Entry Level EmployeeFull-timeReq ID : UNI002141Worldwide

Summary

To ensure that the guests are offered the highest level of personalized service at all times and to report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests. Awareness of hotel activities and a proper handover of the pending points for next shift’s follow up and action is crucial.

To provide a courteous, professional, efficient and flexible service at all times, to perform opening and closing procedures established for the Place of Work as assigned, to monitor operating supplies and reduce spoilage and wastage, to handle cash and credit card payments. To have a thorough understanding and knowledge of all Food and Beverage related services and products and, to have the ability to recommend Food & Beverage combinations, to upsell and cross-sell.You will be responsible to provide an excellent and consistent level of service to your customers.

The Waiter / Waitress is responsible to serve Food & Beverage to guests in the assigned Place of Work, provide a courteous, professional, efficient and flexible service in order to maximize guest satisfaction.

Qualifications

Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 1 year work experience in hotel operations. Good customer service, communications and interpersonal skills are a must.