Waiter/ Waitress

Anantara Hotels & Resorts; Ras Al Khaimah; On-site; AED 60,000 - 120,000; Full time

Job summary

Un hôtel de luxe situé à Ras Al Khaimah recherche un serveur professionnel. Le candidat idéal doit avoir une bonne communication, être bien présenté et posséder des compétences en résolution de problèmes. La position implique de servir les clients, maintenir les normes de hygiène et assurer leur satisfaction.

Qualifications

• Bonne maîtrise de l'anglais, compétence en russe préférée.
• Bonne présentation et soin professionnel en tout temps.
• Capacité à gérer l'argent efficacement et efficacement.

Responsibilities

• Connaître tous les articles du menu, leurs garnitures et méthodes de préparation.
• Servir et débarrasser les plats et boissons de manière professionnelle.
• Assurer la satisfaction des clients et gérer les problèmes si nécessaire.

Skills

Communication

Résolution de problèmes

Travail d'équipe

Gestion de cash

Connaissance produit F&B

Job description

Company Description

Escape to Ras Al Khaimah for beach, desert, and mountain adventures. The northernmost emirate of the UAE, Ras Al Khaimah enjoys a more tranquil rhythm, yet is only 45 minutes from Dubai. Anantara Mina Al Arab Ras Al Khaimah Resort offers overwater luxury on the Arabian Gulf in a pristine eco-sanctuary.

Nature lovers will relish the open terrain of Ras Al Khaimah. From balmy waters to golden shorelines to rugged desert, adventure abounds. Charter a yacht and sail off into the sunset. Ride across rolling dunes and conquer the mountain peak of Jebel Jais.

Job Description

• Must know all menu items, their garnishes, contents and preparation methods and be able to relay that information to guests in a polite and concise way if asked.
• Serve and clear food and beverage items in an unobtrusive and professional manner
• Utilize the POS system to ring up sales, print checks, close checks and complete cash-out procedures
• Carry trays, bus and reset tables with linen, china, glass and silver
• Ascertain guests’ satisfaction and handle any problem which may arise, informing a manager of the problem and how it was resolved
• Follow cash and credit card procedures according to the guidelines of the accounting department
• Maintain a clean, neat and orderly restaurant throughout service
• Polish silver, refill salt, pepper and sugar, creamers, etc
• Ensure that work station is stocked with appropriate condiments at all times
• Report any guest comments regarding food and beverage to manager
• Conscientious handling and maintenance of operating equipment
• Learn and adhere to safety, sanitation and hygiene policies
• Maintain good working relationships with colleagues, and all other departments
• Maintain complete knowledge of all F&B services, outlets and hotel services/features
• Perform opening/closing side duties as assigned and set all tables according to standards
• Report to manager any kinds of deviation from set standard and procedures
• Ensure that all service and storage areas are kept safe and clean
• Help minimize waste, neglect, breakages and mishandling of supplies and equipment
• Carry out light cleaning and maintenance of the outlet
• Assist other Food & Beverage Outlets in their operations during peak hours if needed
  
  

Qualifications

• Good proficiency in the English language and preferred Russian Speaker
• Must be well presented and professionally groomed at all times
• Able to account and handle cash effectively and efficiently
• Good communication and customer contact skills; good problem resolution skills
• F&B product knowledge
• Team player with strong interpersonal skills and attention to detail