Waiter/Waitress

FAIRMONT; Ras Al Khaimah; On-site; AED 30,000 - 50,000; Full time

Job summary

An established industry player in luxury hospitality is seeking a dedicated Food & Beverage Server to join their team. This role offers an exciting opportunity to provide exceptional service to guests while ensuring a memorable dining experience. You will be responsible for presenting menu items, managing orders through the POS system, and maintaining a clean and organized workspace. With a focus on guest satisfaction, you'll engage with patrons and address any concerns that arise. This position not only promises a competitive salary but also includes various benefits such as duty meals and medical insurance, making it a rewarding opportunity for those passionate about hospitality.

Benefits

Competitive Salary

Duty Meals Provided

Vacation Tickets/Benefits

Medical Insurance

Qualifications

• Minimum 1 year of food and beverage serving experience required.
• Must have knowledge of menu items and preparation methods.

Responsibilities

• Serve food and beverages in a professional manner to ensure guest satisfaction.
• Maintain cleanliness and organization of the restaurant during service.

Skills

Customer Service

Food and Beverage Knowledge

Cash Handling

Communication Skills

Problem Solving

Education

Secondary Education

Tools

POS System

Job description

Company Description

We are far more than the worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor every chapter of your story is yours to write, and together we can imagine tomorrow’s hospitality.

Rixos Bab Al Bahr is a luxury hotel chain providing a traditional Turkish hospitality in an excellent manner, changing the concept of a real luxury by giving a new meaning of the all-inclusive holiday concept through providing a unique experience.

SALARIES AND BENEFITS

• Competitive Salary
• Duty Meals provided; breakfast/lunch/dinner/midnight meal + coffee breaks
• Vacation tickets/benefits provided by the hotel
• Medical Insurance Provided

Job Description

• Read daily events, to acknowledge any VIP’s arrivals.
• Must know all menu items, their garnishes, contents and preparation methods and be able to relay that information to guests in a polite and concise way if asked.
• Present children's menus when appropriate, and describe specials and alternative cuisine.
• Serve and clear food and beverage items in an unobtrusive and professional manner.
• Utilize the POS system to ring up sales, print checks, close checks and complete cash-out procedures.
• Carry trays, bus and reset tables with linen, china, glass and silver.
• Ascertain guests’ satisfaction and handle any problem which may arise, informing a manager of the problem and how it was resolved.
• Follow cash and credit card procedures according to the guidelines of the accounting department.
• Maintain a clean, neat and orderly restaurant throughout service.
• Polish silver, refill salt, pepper and sugar, creamers, etc.
• Ensure that work station is stocked with appropriate condiments at all times.
• Report any guest comments regarding food and beverage to manager.
• Conscientious handling and maintenance of operating equipment.
• Learn and adhere to safety, sanitation and hygiene policies.
• Maintain good working relationships with colleagues, and all other departments.
• Maintain complete knowledge of all F&B services, outlets and hotel services/features.
• Perform opening/closing side duties as assigned and set all tables according to standards.
• Report to manager any kinds of deviation from set standard and procedures.
• Ensure that all service and storage areas are kept safe and clean.
• Help minimize waste, neglect, breakages and mishandling of supplies and equipment.
• Carry out light cleaning and maintenance of the outlet.
• Assist other Food & Beverage Outlets in their operations during peak hours if needed.

Qualifications

• Secondary education.

EXPERIENCE

• Minimum 1-year food and beverage serving experience.
• Previous public contact and/or cashiering experience.
• Additional foreign language is an asset (Russian).