Waiter/ Waitress

Anantara; Ras Al Khaimah; On-site; AED 60,000 - 120,000; Full time

Job summary

A prominent hospitality provider in Ras Al Khaimah is seeking a Food & Beverage Service staff member. The ideal candidate will demonstrate strong communication skills, a professional appearance, and proficiency in cash handling. Responsibilities include serving guests, maintaining cleanliness, and ensuring customer satisfaction.

Qualifications

• Good proficiency in English; preferred Russian speaker
• Well presented and professionally groomed
• Ability to account and handle cash

Responsibilities

• Serve and clear food and beverage items professionally.
• Utilize POS system for sales and cash procedures.
• Maintain cleanliness and organization of the restaurant.

Skills

Communication

Customer contact skills

Problem resolution

Team player

Attention to detail

Job description

• Must know all menu items, their garnishes, contents and preparation methods and be able to relay that information to guests in a polite and concise way if asked.
• Serve and clear food and beverage items in an unobtrusive and professional manner
• Utilize the POS system to ring up sales, print checks, close checks and complete cash-out procedures
• Carry trays, bus and reset tables with linen, china, glass and silver
• Ascertain guests’ satisfaction and handle any problem which may arise, informing a manager of the problem and how it was resolved
• Follow cash and credit card procedures according to the guidelines of the accounting department
• Maintain a clean, neat and orderly restaurant throughout service
• Polish silver, refill salt, pepper and sugar, creamers, etc
• Ensure that work station is stocked with appropriate condiments at all times
• Report any guest comments regarding food and beverage to manager
• Conscientious handling and maintenance of operating equipment
• Learn and adhere to safety, sanitation and hygiene policies
• Maintain good working relationships with colleagues, and all other departments
• Maintain complete knowledge of all F&B services, outlets and hotel services / features
• Perform opening / closing side duties as assigned and set all tables according to standards
• Report to manager any kinds of deviation from set standard and procedures
• Ensure that all service and storage areas are kept safe and clean
• Help minimize waste, neglect, breakages and mishandling of supplies and equipment
• Carry out light cleaning and maintenance of the outlet
• Assist other Food & Beverage Outlets in their operations during peak hours if needed

Qualifications

• Good proficiency in the English language and preferred Russian Speaker
• Must be well presented and professionally groomed at all times
• Able to account and handle cash effectively and efficiently
• Good communication and customer contact skills; good problem resolution skills
• F&B product knowledge
• Team player with strong interpersonal skills and attention to detail