Waiter/Waitress

AccorHotel; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

Join a forward-thinking company that prioritizes guest experiences and safety. In this exciting role, you will be responsible for ensuring that guests have a memorable beach experience by providing exceptional customer service and maintaining the beach areas. Your duties will include setting up beach beds, responding to guest inquiries, and ensuring cleanliness. This position offers a unique opportunity to work in a vibrant environment where diversity and inclusion are celebrated. If you are passionate about hospitality and eager to contribute to a welcoming culture, this is the perfect opportunity for you.

Qualifications

• 1-3 years experience in a 4-5 star hotel is required.
• Must be confident and proficient in spoken English.

Responsibilities

• Respond to guest needs and requests to ensure satisfaction.
• Maintain cleanliness and setup of beach areas and equipment.

Skills

Customer Service

English Proficiency

Education

Diploma or Degree in Vocational Hospitality

Job description

We're looking for an enthusiastic and customer-focused individual to ensure our guests have a safe and enjoyable beach experience.

Responsibilities include:

1. Understanding and responding to all guest needs and requests in a timely and professional manner to ensure customer satisfaction.
2. Complying with the grooming standards of the company.
3. Extending a courteous, friendly, and professional greeting to guests as they arrive and thanking them as they depart.
4. Making the seniors aware of all guest comments and complaints.
5. Being thoroughly familiar with the service standards and procedures.
6. Following specified procedures to properly set up beach beds and cabana stations.
7. Ensuring cleanliness and maintenance of the beach areas.
8. Setting up the beach with sunbeds, umbrellas, and towels, and ensuring that guests are provided with clean towels as needed.
9. Folding and packing the umbrellas in the evenings.
10. Following all policies and procedures of the hotel.
11. Immediately reporting all suspicious occurrences and hazardous conditions.
12. Maintaining safety of work areas at all times.
13. Attending all mandatory meetings as directed.
14. Performing other tasks as required/directed.

Qualifications:

Diploma or degree in vocational hospitality.
1-3 years experience in a 4-5 star hotel.
Must be confident and proficient in spoken English.

Additional Information:

Diversity & Inclusion for Accor means welcoming everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions, and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

Remote Work: No

Employment Type: Full-time