Waiter Waitress

Hyatt Centric; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

Hyatt Centric Jumeirah Dubai is looking for passionate Waiters/Waitresses to enhance our Food & Beverage team. This key role involves delivering outstanding service and creating memorable guest experiences in a contemporary setting. Ideal candidates are dedicated to exceptional service and teamwork.

Qualifications

• Fluency in English (additional languages are a plus).
• Strong passion for guest service and hospitality.
• Flexibility to work shifts, including weekends and holidays.

Responsibilities

• Greet and welcome guests warmly.
• Take orders and deliver food and beverages promptly.
• Handle guest complaints professionally.

Skills

Excellent communication skills

Attention to detail

Ability to multitask

Teamwork

Job description

Summary

Hyatt Centric Jumeirah Dubai is seeking dedicated and passionate Waiters/Waitresses to join our dynamic Food & Beverage team. As a Waiter/Waitress, you will play a key role in delivering outstanding service to our guests, creating memorable experiences in a vibrant, contemporary setting. If you are committed to providing exceptional service with a positive attitude, we invite you to be part of our world-class team.

Key Responsibilities:

• Greet and welcome guests with a warm, friendly, and professional demeanor.
• Assist guests in menu selection, providing detailed information about food and beverage options.
• Take orders and deliver food and beverages in a timely manner.
• Ensure guests' needs are met promptly, including refills, special requests, and dietary requirements.
• Maintain cleanliness and organization of the dining area, including resetting tables and ensuring the restaurant ambiance remains welcoming.
• Handle guest complaints or concerns with professionalism and escalate issues to management as needed.
• Ensure that all service standards and hygiene protocols are followed at all times.
• Collaborate with other team members to ensure a smooth and efficient service.

Qualifications

• Previous experience as a waiter/waitress in a hotel or restaurant is preferred, but not essential.
• A strong passion for providing exceptional guest service and hospitality.
• Excellent communication skills and a friendly, approachable manner.
• Ability to multitask and work in a fast-paced environment.
• Attention to detail, ensuring every guest receives personalized service.
• Flexibility to work shifts, including weekends and holidays, as needed.
• Fluency in English (additional languages are a plus).
• Ability to work well in a team and contribute to a positive and collaborative work environment.

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