Waiter Waitress

Iris Dubai; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

An established industry player is seeking dedicated service staff to join their team. This role involves providing exceptional food and beverage service to guests, ensuring a professional and courteous experience that aligns with the hotel's high standards. The ideal candidate will thrive in a fast-paced environment, showcasing their knowledge of hospitality while contributing to a positive atmosphere. If you are passionate about guest service and enjoy working collaboratively, this opportunity is perfect for you.

Qualifications

• Experience in food service roles with a focus on guest satisfaction.
• Strong communication skills and ability to work in a team.

Responsibilities

• Serve food and beverages to guests while maintaining high service standards.
• Monitor supplies and ensure cleanliness of the outlet.

Skills

Customer Service

Food and Beverage Knowledge

Teamwork

Attention to Detail

Job description

The overall scope of the job includes serving food and beverages to guests in the assigned outlet, providing a courteous, professional, efficient and flexible service consistent with the standards of the hotel and in line with Kempinski’s DNA values in order to encourage sales and maximize guest satisfaction.

Key Responsibilities:

1. Responsible for Head Waiter/Waitress, Supervisor, Assistant Manager, and Outlet Manager.
2. A courteous, professional, and efficient service is provided at all times.
3. All duties and tasks are performed as per the tasks required at the outlet.
4. Be knowledgeable of all services and products offered by the hotel.
5. Monitor operating supplies and equipment, and reduce spoilage and wastage successfully.
6. Ensure that the place of work and surrounding area are kept clean and organized at all times.
7. Successfully perform opening and closing procedures established for the assigned outlet.
8. Maintain a good rapport and work relations with staff in the assigned department and within the hotel.
9. Respond to any changes in the department as dictated by the hotel management.