Waiter/Waitress

Melia Hotels International S.A.(Meliá); Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

Join a leading hotel chain as a Waiter at Melia Desert Palm, where you will provide exceptional service in a luxurious setting. Responsibilities include ensuring timely service, maintaining high standards, and creating memorable experiences for guests. Ideal candidates will have a high school degree, effective communication skills, and a passion for hospitality.

Benefits

My MeliáRewards loyalty programme

Flexible remuneration

Exclusive discounts

Active and healthy lifestyles initiatives

Qualifications

• 1-3 years experience required.
• Flexible to work shifts.
• Experience with cash register and ordering systems.

Responsibilities

• Work as a team to ensure timely service and smooth operation.
• Provide a warm, professional welcome and farewell to guests.
• Prepare bills and follow procedures for payment collection.

Skills

Effective communication skills

Team spirit

Organized

Multitasking

Attentive and patient

Education

High School Degree or Equivalent

Tools

Cash register

Ordering systems

Job description

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Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family.

It means knowing that you have started one of the most exciting journeys of your life, a journey in which inspiration will always accompany you. Do you dare to be the owner of your professional career in an inspiring world?

Because belonging to the great Meliá family is being VIP

You will enjoy My MeliáRewards, the exclusive loyalty programme for our employees with benefits and advantages.

In addition, enjoy the My MeliáBenefits programme: with flexible remuneration, exclusive discounts, active and healthy lifestyles, and charitable initiatives. Be as proud to belong to Meliá as we are of you.

We are excited to introduce you to a luxurious urban resort - Melia Desert Palm, a proud member of The Melia Collection. The resort is a five-star boutique property, offering a wide range of villas with private pools, highly sought after among the GCC clientele. It features suites with views of the greenery, an equestrian theme, polo fields, a polo club, a riding school, and over 200 horses. Enjoy world-class treatments at Samana Spa, wellness classes, and diverse dining options, all just 20 minutes from DXB airport and 25 minutes from Dubai Mall, offering a tranquil oasis with views of Dubai skyline.

At Melia Desert Palm, part of Melia Collection, we pride ourselves on representing our hotel and country worldwide. We treat guests and colleagues with respect, working together to deliver top service. #LI-MR1

The Waiter is responsible for the following tasks and others assigned by the department:

• Work as a team to ensure timely service and smooth operation.
• Adhere to hotel policies and SOPs regarding guest service, operation, discipline, and grooming.
• Provide a warm, professional welcome and farewell to guests, maintaining impeccable appearance.
• Prepare bills and follow procedures for payment collection.
• Check out with your Supervisor before leaving your station.
• Complete closing duties, including cleaning and restocking.
• Know the hotel’s services and facilities to answer guest questions.
• Follow safety policies to ensure a safe work environment.
• Respond to work-related requests outside normal duties to ensure guest satisfaction.
• Maintain station standards at all times.
• Develop menu knowledge.
• Use POS equipment correctly following procedures.
• Respect guest privacy when entering rooms.
• Participate in training to improve skills and guest satisfaction.
• Greet and communicate with guests professionally, answer phones appropriately.
• Follow all instructions from supervisors and managers.

Job Specifications:

• 1-3 years experience
• High School Degree or Equivalent
• Experience with cash register and ordering systems
• Attentive and patient with customers
• Organized, multitasking, able to work in fast-paced environments
• Effective communication skills
• Team spirit
• Flexible to work shifts

At Meliá, we are all VIP

Our professionals make everyday life easier and exceptional. From junior to senior, everyone’s qualities contribute to growth and creating your future. Our warmth and passion make working here an emotional, memorable experience where you belong to a big family — VIP People.

At Meliá Hotels International, we are committed to equal opportunities and fostering a culture of diversity and inclusion, avoiding discrimination and promoting equality across all aspects of employment.

We support sustainable growth through social responsibility. Our motto: "Towards a sustainable future, from a responsible present". Thanks to all our collaborators, this is possible.

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