Waiter / Waitress

Rotana Hotel; Dubai; On-site; AED 30,000 - 50,000; Full time

Job summary

An established industry player in the hospitality sector is seeking dynamic and self-motivated Food & Beverage professionals. As a Waiter/Waitress, you will play a crucial role in providing exceptional service to guests, ensuring their dining experience is memorable. This role requires a strong command of hospitality skills, adaptability, and a positive attitude in a busy environment. The ideal candidate will have a passion for service, attention to detail, and the ability to thrive under pressure. Join this vibrant team and elevate your career in a rewarding atmosphere where your contributions truly matter.

Qualifications

• Previous experience as a Waiter/Waitress in a high-volume restaurant.
• Good command of English and strong guest service skills.

Responsibilities

• Provide professional service to guests, ensuring a memorable dining experience.
• Maintain hygiene standards and monitor food & beverage quality.

Skills

Guest Service

Interpersonal Skills

Adaptability

Customer Focus

Attention to Detail

Education

Diploma in Hospitality Management

Degree in Hospitality Management

Job description

Bachelor of Hotel Management (Hotel Management)

Nationality: Any Nationality

Vacancy: 1 Vacancy

Job Description
We are currently looking for dynamic and self-motivated Food & Beverage professionals who want to move their careers forward. As a Waiter / Waitress, you are responsible for providing professional service to our guests, ensuring their restaurant visit will become a memorable dining experience. Your key responsibilities will include:

1. Performing all necessary tasks to service food and beverage according to the standard of performance manual of the hotel.
2. Greeting and seating customers and serving them in a professional, discreet, and personalized way.
3. Acquiring in-depth knowledge of the food and beverage menu of the assigned outlet in order to assist and provide advice to guests.
4. Consistently monitoring the quality of food & beverage being served.
5. Practicing good customer relations and attending to customer complaints/queries satisfactorily.
6. Maintaining hygiene and cleanliness standards in the outlet and upkeep of all service equipment.
7. Responsible for all service preparations before, during, and after the service (mis-en-place and mis-en-scene).
8. Ensuring minimum wastage, breakage, and spoilage.
9. Actively using up-selling techniques to exceed guest expectations and increase revenue.

Desired Candidate Profile

Education, Qualifications & Experience:
You should ideally have a diploma/degree in hospitality or vocational training in food & beverage with previous experience as a Waiter / Waitress in a high-volume restaurant. A good command of English and additional skills, like guest service and interpersonal skills, are essential.

Knowledge & Competencies:
The ideal candidate will be hands-on with a true passion for people and service along with a positive and pleasant attitude. You will thrive working in a busy environment, stay calm under pressure, have attention to detail, and should possess the following competencies:

1. Adaptability
2. Customer Focus
3. Recognizing Differences
4. Taking Responsibility
5. Teamwork
6. Understanding the Job

Education: Hospitality Management or Equivalent

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